Users Guide

Using GUI Console Redirection 183
Why do I get a blank
screen on the
managed system in
the Windows full
screen DOS window?
The managed system does not have the correct ATI video
driver. You must update the video driver by using the Dell
Systems Build and Update Utility CD or the Dell Systems
Management Tools and Documentation DVD.
Why can’t I enter
BIOS setup by
pressing the <F2>
key?
This behavior is typical in a Windows environment. Use
your mouse to click on an area of the Console Redirection
window to adjust the focus. To move the focus to the
bottom menu bar of Console Redirection window, use the
mouse and click one of the objects on the bottom menu
bar.
Why doesn’t the
vKVM mouse sync
when I use the Dell
Systems Build and
Update Utility CD or
the Dell Systems
Management Tools
and Documentation
DVD to remotely
install the operating
system?
Configure Console Redirection for the operating system
that is running on the target system.
1 In the vKVM toolbar menu, click Tools and select Session
Options .
2 In the Session Options window, click the Mouse tab.
3 In the Mouse Acceleration box, select the operating
system that is running on the target system and click OK .
Why doesn’t the
vKVM mouse sync
after coming back
from hibernation on a
Windows system?
Select a different operating system for mouse acceleration on
the vKVM window pull-down menu. Next, return to the
original operating system to initialize the USB mouse device.
1 In the vKVM toolbar, click Tools and select Session
Options .
2 In the Session Options window, click the Mouse tab.
3 In the Mouse Acceleration box, select another operating
system and click
OK .
4 Initialize the USB mouse device.
Table 7-7. Using Console Redirection: Frequently Asked Questions (continued)
Question Answer