Users Guide

Using the DRAC 5 With Microsoft Active Directory 167
What can I do if I cannot log into
the DRAC 5 using Active Directory
authentication? How do I
troubleshoot the issue?
1 Ensure that you use the correct user domain
name during a login and not the NetBIOS
name.
2 If you have a local DRAC user account, log
into the DRAC 5 using your local credentials.
After you are logged in, perform the following
steps:
a Ensure that you have checked the Enable
Active Directory box on the DRAC 5 Active
Directory configuration page.
b Ensure that the DNS setting is correct on
the DRAC 5 Networking configuration page.
c Ensure that you have uploaded the Active
Directory certificate from your Active
Directory root CA to the DRAC 5.
d Check the Domain Controller SSL
certificates to ensure that they have not
expired.
e Ensure that your DRAC Name , Root
Domain Name , and DRAC Domain Name
match your Active Directory environment
configuration.
f Ensure that the DRAC 5 password has a
maximum of 127 characters. While the
DRAC 5 can support passwords of up to 256
characters, Active Directory only supports
passwords that have a maximum length of
127 characters.
Table 6-9. Using DRAC 5 With Active Directory:
Frequently Asked Questions
(continued)
Question Answer