Users Guide

Using GUI Console Redirection 129
Why doesn’t the vKVM
mouse sync when I use the
Dell PowerEdge Installation
and Server Management CD
to remotely install the
operating system?
Configure Console Redirection for the operating system that is running on
the target system.
1 In the vKVM toolbar menu, click Tools and select Session Options .
2 In the Session Options window, click the Mouse tab.
3 In the Mouse Acceleration box, select the operating system that is running
on the target system and click
OK .
Why doesn’t the vKVM
mouse sync after coming
back from hibernation on a
Windows system?
Select a different operating system for mouse acceleration on the vKVM
window pull-down menu. Next, return to the original operating system to
initialize the USB mouse device.
1 In the vKVM toolbar, click Tools and select Session Options .
2 In the Session Options window, click the Mouse tab.
3 In the Mouse Acceleration box, select another operating system and
click
OK .
4 Initialize the USB mouse device.
Why doesn’t the mouse
sync in DOS when
performing Console
Redirection?
The Dell BIOS is emulating the mouse driver as a PS/2 mouse. By design,
the PS/2 mouse uses relative position for the mouse pointer, which causes
the lag in syncing. DRAC 5 has a USB mouse driver, which allows absolute
position and closer tracking of the mouse pointer. Even if DRAC 5 passes
the USB absolute mouse position to the Dell BIOS, the BIOS emulation
would convert it back to relative position and the behavior would remain.
Why doesn’t the mouse
sync under the Linux text
console?
Virtual KVM requires the USB mouse driver, but the USB mouse driver is
available only under the X-Window operating system.
I am still having issues with
mouse synchronization.
Ensure that the target system’s desktop is centered in the console
redirection window.
1 In the vKVM toolbar, click Tools and select Manual Video Adjustment .
2 Adjust the horizontal and vertical controls as needed to align the desktop in
the console redirection window.
3 Click Close .
4 Move the target system’s mouse cursor to the top left corner of the console
redirection window, and then move the cursor back to the center of the
window.
5 Repeat step 2 through step 4 until both cursors are synchronized.
Why doesn’t the vKVM
mouse and keyboard work
when changing mouse
acceleration for different
operating systems?
The USB vKVM keyboard and mouse are inactive from 5 to 10 seconds after
changing the mouse acceleration. The network load can sometimes cause
this operation to take longer than normal (more than 10 seconds).
Table 7-7. Using Console Redirection: Frequently Asked Questions (continued)
Question Answer