Users Guide

Using Console Redirection 145
Why can't I see the
bottom of the server
screen from the
vKVM window?
Make sure the server screen resolution is in one of the
supported resolutions (640x480, 800x600, and 1024x768).
Why can't I use a
keyboard or mouse
while installing a
Microsoft operating
system remotely by
using DRAC4
Console Redirection?
When you remotely install a supported Microsoft operating
system on a system with Console Redirection enabled in the
BIOS, you receive an EMS Connection Message that requires
that you select OK before you can continue. You cannot use
the mouse to select OK remotely. You must either select OK
on the local system or restart the remotely managed system,
reinstall, and then turn Console Redirection Off in the BIOS.
This message is generated by Microsoft to alert the user that
Console Redirection is enabled. In order to ensure that this
message does not appear, always turn off Console Redirection
in the BIOS before installing an operating system remotely.
I manually selected
Other Display as
Primary from the
vKVM window and
now I cannot
remotely control the
system.
In order to allow remote access after manually selecting Other
Display as Primary, you must perform the following steps:
1 Use the DRAC 4’s power control to power cycle the unit.
2 During reboot, press <F8> and select to boot windows in
safe mode (the POST screen will be visible from the DRAC 4
user interface). Safe mode uses the DRAC 4 as the primary
video.
3 Go to the Windows device manager and uninstall both video
adaptors.
4 Reboot the system.
5 Reload the operating system. The hardware wizard finds both
video controllers and restores the DRAC 4 as the primary
display (the screen blinks a few times after you press
<Ctrl><Alt><Del> to login).
Table 6-4. Using Console Redirection: Frequently Asked Questions (continued)
Question Answer