Users Guide

Managing and Recovering a Remote System 89
Recovering and Troubleshooting the Managed
System
This section explains how to perform tasks related to recovering and
troubleshooting a crashed remote system using the DRAC 4 Web-based
interface. For information about troubleshooting your DRAC 4, see
"Troubleshooting."
• First Steps to Troubleshoot a Remote System
• Managing Power on a Remote System
•Using the SEL
•Using the DRAC 4 Log
• Viewing the Last System Crash Screen
• Using the Diagnostic Console
First Steps to Troubleshoot a Remote System
The following questions are commonly used to troubleshoot high-level
problems in the managed system:
1
Is the system powered on or off?
2 If powered on, is the operating system functioning, crashed, or just frozen?
3 If powered off, did the power turn off unexpectedly?
For crashed systems, you can check the last crash screen (see "Viewing the
Last System Crash Screen"), and use console redirection (see "Using Console
Redirection") and remote power management (see "Managing Power on a
Remote System") to restart the system and monitor the reboot process.
Login Date/Time Time and date that the user logged in according to the DRAC 4
internal clock
Active Consoles One of the following consoles per session:
Console Redirect — A console redirection session is active.
Virtual Media — A virtual media session is active.
Table 4-21. Session Status Fields
(continued)
Field Description