Users Guide

144 Using Console Redirection
Why doesn’t the
vKVM mouse work
with Red Hat
Enterprise Linux,
version 2.1, update 3?
Red Hat Enterprise Linux, version 2.1 does not fully support
multiple input devices.
You must manually select the USB mouse if there is a PS/2
mouse already connected to the managed system. You can do
this by running the Red Hat Enterprise Linux mouseconfig
command and then selecting the type of mouse (USB) from
the mouseconfig GUI. Only one of the mice (either the USB
or the PS/2) can be active at a given time. Other solutions are
to upgrade to Red Hat Enterprise Linux, version 3, or to
remove the mouse attached to the managed system.
To use mouseconfig to enable RAC mouse control for
XWindows:
1 Run Xconfigurator (if not previously run before).
2 Run mouseconfig GUI.
3 Select Generic Mouse (USB) .
4 Run Xwindows ( startx ).
To use mouseconfig to re-enable local mouse control:
1 Run mouseconfig GUI.
2 Select Generic Mouse (PS/2) .
3 Logout and log back in to activate the PS/2 mouse.
Is there a vKVM
mouse sync issue in
Novell NetWare 6.5
operating system with
800x600 screen
resolution? The
mouse sync works OK
with 1024x768.
Use the Dell Systems Console and Agent CD or the Dell
Systems Management Tools and Documentation DVD to install
the NetWare operating system. The default screen resolution
is 1024x768 so you won’t have the issue with mouse sync.
Why doesn’t the
vKVM mouse and
keyboard work when
changing mouse
acceleration for
different operating
systems?
The USB vKVM keyboard and mouse are inactive from 5 to
10 seconds after changing the mouse acceleration. The
network load can sometimes cause this operation to take
longer than normal (more than 10 seconds).
Table 6-4. Using Console Redirection: Frequently Asked Questions
(continued)
Question Answer