Administrator Guide

To generate a diagnostics log file bundle for your system, complete the following:
1. Select Support → Diagnostics in the navigation panel.
The Diagnostics page is displayed, and this page lists all current diagnostics log files.
2. Click Generate.
A New log file is scheduled dialog is displayed.
3. To verify that a new diagnostics log file is being generated, check the status of the diagnostics log file by selecting
Support → Diagnostics.
The Diagnostics page is displayed, and a status showing In-progress indicates that a new diagnostics log file is
being generated.
Once completed, the new diagnostics log file resides at the top of the File Name column in the table. To verify, check its
timestamp (using its date and time), to ensure this is the latest diagnostics file created.
注: When you generate a diagnostics log file bundle, it contains all of the DR Series system information that may be
needed when contacting Dell Support for technical assistance. This also includes all the previous auto-generated
diagnostics log files, which are then deleted from the DR Series system.
The diagnostics log file bundle collects the same type of hardware, storage, and operating system information collected
by the Dell System E-Support Tool (DSET) from the Dell DR Series system appliance hardware:
• To collect a DSET log file, use the DR Series system CLI command, diagnostics --collect --dset.
• To collect the comprehensive DR Series system diagnostics log file bundle (which also includes DSET
information), use the DR Series system CLI command, diagnostics --collect.
下载诊断日志文件
要显示 Diagnostics（诊断）页面并打开或下载现有诊断日志文件，请完成以下操作：
1. 在导航面板中单击 Support（支持）→ Diagnostics（诊断）。
此时将显示 Diagnostics（诊断）页面，其中将列出系统允许的所有当前诊断日志文件。
2. 单击 Select（选择）以标识要下载的诊断日志文件，然后单击 Download（下载）（或单击诊断日志文件名
链接）。
此时将显示 File Download（文件下载）对话框。
注: 正在生成新诊断日志文件（并且其 Status（状态）显示为 In-progress（进行中））时，诊断日志
文件名链接处于非活动状态，而如果尝试选择此文件，Download（下载）选项会被禁用。
3. 根据以下情况将文件下载至所需位置：
a) 如果从基于 Linux 的系统访问 DR Series 系统 GUI：请单击 Save File（保存文件）并导航至不同文件夹位
置，定义新文件名（或保留现有文件名），然后单击 Save（保存）将诊断日志文件保存至指定的文件
夹位置。
b) 如果从基于 Windows 的系统访问 DR Series 系统 GUI：请单击 Save（保存）（或 Save As（另存
为
）），导航至 Downloads（下载）文件夹并检索此诊断日志文件。
删除诊断日志文件
要从 Diagnostics（诊断）页面上的 Diagnostics（诊断）摘要表中删除现有诊断日志文件，请完成以下操作：
1. 选择 Support（支持） → Diagnostics（诊断） 。
此时会显示 Diagnostics（诊断）页面。
2. 单击 Select（选择）以选择要删除的诊断文件，然后单击 Delete（删除）。
此时将显示 Delete Confirmation（删除确认）对话框。
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