Release Notes

Remount fails for both controllers after a Recovery and

Update Utility (version # 184) upgrade and a factory

restore

Description The remount volume was not able to restore the mount point previously used by

the VM volume because the volume letter was reassigned to other removable

devices.

Workaround/

Solution

Remove all removable media from the system and then run Remount Volumes

again.

Occasionally Windows Recovery Wizard fails if Rapid

Appliance Self Recovery (RASR) was launched from

bootable RASR virtual disk

Description When RASR is launched from a bootable RASR virtual disk, the following error is

displayed: To restore thus computer, Windows needs to format the

drive that the Windows Recovery Environment is currently

running on. To continue with the restore, shut down the

computer and boot it from a Windows installation disc or a

system repair disc and then try the restore again.

Workaround/

Solution

Perform restore using System Recovery option.

Virtual disks fail to get created when running the

AppAssure Appliance Recovery Wizard

Description The Rapid Appliance Self Recovery and the Winbackup virtual disks fail to get

created when running the AppAssure Appliance Recovery Wizard.

Workaround/

Solution

Perform the following:

1. If the AppAssure Appliance Recovery Wizard fails with both Virtual disk options

selected, deselect one of the Virtual disks to complete the AppAssure

Appliance Recovery Wizard.

2. If step 1 fails reverse the selection. If this combination also fails it usually

means the DL Appliance is out of disk space.

3. Deselect both the VDs so that the AppAssure Appliance Recovery Wizard skips

VD creation altogether. AppAssure Appliance Recovery Wizard should then

complete successfully.