Release Notes

domain. If the issue persists, close the AppAssure Appliance

Configuration Wizard, delete the configuration file below and

restart the wizard. C:\Program Files\Dell\PowerVault\Appliances

\DL\FTBU\FTBU.dat If the issue still persist, contact Dell

support further assistance.

Workaround/

Solution

Reboot your appliance to join the domain.

Status of Appliance tab indicator is yellow if the RASR

USB drive is not created

Description It is recommended to create the RASR USB drive when the AppAssure Appliance

Configuration Wizard is running. If the RASR USB drive is not created, then the

Rapid Appliance Self Recovery status on the health page turns yellow. This in turn

causes the Appliance tab indicator to turn yellow.

Appliance tab does not have any content

Description When you click the Appliance tab, the content inside the table is not displayed. The

following error message is displayed instead: The following error occurred

during the previous installation attempt. This typically happens when

the AppAssure core is updated in RUU, and the AppAssure core is open in a

browser.

Workaround/

Solution

Clear browser cache. Go to Internet Options in IE, click General → Browsing

history → delete browsing history and press Delete. Restart the browser.

"Collecting..." message remains on the screen while

collecting DL Appliance logs

Description "Collecting...” message remains on the screen while trying to collect logs in

AppAssure Core through Tools → Diagnostics →View Logs.

Workaround/

Solution

Press F5 to refresh the browser.

Appliance tab loses functionality

Description Occasionally, you may see that Appliance tab does not respond. The rotating

progress button is stuck.

Workaround/

Solution

1. Restart Internet Information Service Manager.

2. Restart the services in the given order:

a. Windows Management Instrumentation

b. SRM Web Service