Dell DL1300 Appliance Release Notes
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Introduction........................................................................................................... 6 About DL1300 Dell Appliance...............................................................................................................6 About DL Appliance Software............................................................................................................... 6 Other information you may need....................................................................
Recovery and Update Utility build 99 fails .........................................................................................16 The Remount volumes button on Appliance tab does not remount the repository volume.......... 16 When remounting volumes on the Provisioning page a new job with an error status is created.................................................................................................................................................
Contacting Dell................................................................................................................................... 26 Documentation feedback...................................................................................................................
Introduction 1 This document describes important product information and restrictions for the Dell DL1300 Appliance running AppAssure and Rapid Recovery. About DL1300 Dell Appliance The DL1300 appliance is designed for a range of environments. The short 15.5–inches depth, low–power draw, acoustics make the DL1300 ideal for space-constrained office environments.
NOTE: For any documentation related to Dell OpenManage Server Administrator, see Dell.com/ openmanage/manuals. Your product documentation includes: Getting Started Guide Provides an overview of setting up your system, and technical specifications. This document is shipped with your system. System Placemat Provides information on how to set up the hardware and install the software on your appliance.
7. Click OK. For more detailed information, refer to the Dell Software License Portal User Guide available at http:// documents.software.dell.com/AppAssure/.
Known issues and limitations for Rapid Recovery 2 NOTE: Rapid Recovery version 6.0.2 is available. If upgrading from a localized version of a previous release (such as AppAssure 5.4.3), note that the upgraded Rapid Recovery components, including the Core Console and the PowerShell module, are only available in English. Download DL Appliance Log feature fails Description On clicking Collect Logs on the Download DL Appliance Log panel, no results are displayed.
Expand option on the provisioning page is missing Description Workaround/ Solution Expand option on the Provisioning page is missing after upgrading to Rapid Recovery 6.0.2. 1. Go to the Repository tab. 2. Click Add Storage location next to the Repository you want to expand. 3. Specify a path that points to the Repository volume (The path is available under the following mount point: C:\DLDisks\ \disk_) Specify a folder for the new repository files in the path nam
An incorrect link is displayed in the Backup Status message Description When creating a Windows backup, the backup fails. The following information appears in the Error Action field: Retry by clicking on the "Configure" link on the Configuration pane below. The Configure link does not exist. NOTE: Ensure that the backup target disks are available before proceeding to the workaround. Workaround/ Solution Click the Backup Now button.
Cannot recover the DVM repository after remounting volumes if one of the mount points was removed on your appliance Description Recovering a DVM repository fails on Appliances if the repository was provisioned on several controllers and one of the mount points was removed. NOTE: Ensure you use the PERC H330 controller to create the initial repository. Workaround/ Solution 1. Assign drive letters to volumes with storage locations of the repository. 2.
On upgrading the Core from AppAssure 5.4.3 to Rapid Recovery 6.0, the Core Console does not launch automatically Description After upgrading the Core from AppAssure 5.4.3 to Rapid Recovery 6.0, you are prompted to restart the system. On restarting the system the startAA.vbs script does not open the Core Console but displays a Windows Script Host error. Workaround/ Solution After upgrading to Rapid Recovery 6.0, manually start the Core Console by clicking the icon on the desktop.
Known issues and limitations for AppAssure 3 NOTE: It is recommended that you change the host name by using the AppAssure Appliance Configuration Wizard. If the configuration has completed, then manually change the computer name to the previous name. NOTE: Do not create or delete Virtual Disks on the HDDs. This can create issues with storage provisioning and/or repository recovery.
3. To view Open Existing DVM Repository window, click Open Existing Repository button from the Repositories tab. Enter the path of repository in the Path field that corresponds to the volumes with assigned letters (step 2). 4. Click Open. 5. Fix storage paths for current repository by clicking the Change link. 6. Specify both location paths that correspond to the volumes with assigned letters (step 2). 7. Click OK. 8. Refresh the Repositories tab.
Figure 1. Nonlocalized messages displayed in the AppAssure Core and the AppAssure Event log Recovery and Update Utility build 99 fails Description Recovery and Update Utility (RUU) build 99 fails on DL Appliances during a Rapid Appliance Self Recovery (RASR) update. Workaround/ Solution Do not use build 99. If you have installed build 99, upgrade to the latest RUU.
5. Right-click the disk and select Change drive letter and paths. 6. Click Add. 7. Select Mount in the NTFS folder. 8. Paste the path copied in step 2. 9. To remove File_X, edit the path. (For example, if the path of the repository is C:\DLDisks\Repository 1\disk_1234567890\File_0, you have to change it to C: \DLDisks\Repository 1\disk_123456790) 10. Click OK. 11. Repeat for all the repository paths that you can see in step 2 if they differ.
Disk status does not display correctly after hard drives are removed from the MD1400 enclosure Description On the Controller page under the Appliance tab, the disk status changes to yellow for hard drives that were not removed from the controller and remain green for hard drives that were removed. NOTE: This issue occurs if the Controller page was open and you have tried to remove the drives while the page was open. Workaround/ Solution Refresh the page or wait for 30 seconds.
Remount fails for both controllers after a Recovery and Update Utility (version # 184) upgrade and a factory restore Description The remount volume was not able to restore the mount point previously used by the VM volume because the volume letter was reassigned to other removable devices. Workaround/ Solution Remove all removable media from the system and then run Remount Volumes again.
domain. If the issue persists, close the AppAssure Appliance Configuration Wizard, delete the configuration file below and restart the wizard. C:\Program Files\Dell\PowerVault\Appliances \DL\FTBU\FTBU.dat If the issue still persist, contact Dell support further assistance. Workaround/ Solution Reboot your appliance to join the domain.
c. AppAssureCore 3. Clear the browser cache. 4. Refresh the page. VM Operations buttons for virtual standby are active while VM export is being performed Description While the VM export is in progress, the VM operation buttons Start and Add Network Adapter are enabled. Workaround/ Solution Do not click these buttons until the corresponding VM export is complete.
Workaround/ Solution Rerun the AppAssure Appliance Configuration Wizard using the shortcut on the desktop. Incorrect message displayed in AppAssure Appliance Configuration Wizard when OpenManage Server Administrator service is disabled Description The following error message is displayed in the AppAssure Appliance Configuration Wizard: A critical error occurred while running prerequisite checks. Call Dell support for further assistance. Workaround/ Solution 1.
Recovery and Update Utility takes time to complete Description When running the Recovery and Update Utility when joined to a domain, the completion time exceeds 90 minutes. Workaround/ Solution To expedite the Recovery and Update Utility, log on to the machine as a local administrator. Do not log on to the domain. Start the Recovery and Update Utility, and then log on to the domain.
License key installation failure Description Appliance does not display a red X for Software License after the license keys for various components fail to install. Workaround/ Solution Run the license key installation again. License key installation and AppAssure Appliance Configuration Wizard fails Description Configuration of the appliance fails when incorrect data (for example, incorrect host name, domain credentials, and so on) is entered in using the AppAssure Appliance Configuration Wizard.
again. Retry using Safely Remove USB Drive option or Safely Remove Hardware and Eject Media option in the task bar. NOTE: The Backup status remains yellow. You can correct this by rebooting the appliance or restarting the Dell Storage Management Web Service.
Getting help 4 Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer-service issues, go to software.dell.com/ support.
