DIM_book.book Page 1 Monday, October 15, 2007 11:04 AM Dell™ Dimension™ 9200 Owner’s Manual Service Tag CD or DVD eject button cover release latch CD or DVD activity light FlexBays (2) for optional floppy drive or optional Media Card Reader microphone connector headphone connector diagnostic lights hard drive activity light power button USB 2.0 connectors (2) power connector audio connectors USB 2.0 connectors (4) (rear quad) USB 2.
DIM_book.book Page 2 Monday, October 15, 2007 11:04 AM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
DIM_book.book Page 3 Monday, October 15, 2007 11:04 AM Contents Finding Information 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up and Using Your Computer . 9 . . . . . . . . . . . . . . . 13 Front View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Back View of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 . . . . . . . . . . . . . . . . . . . . . . .
DIM_book.book Page 4 Monday, October 15, 2007 11:04 AM Copying CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Copy a CD or DVD. . Using Blank CDs and DVDs . Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using a Media Card Reader (Optional) 31 IEEE 1394 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DIM_book.book Page 5 Monday, October 15, 2007 11:04 AM 3 Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Troubleshooting Tips . Battery Problems . Drive Problems . CD and DVD drive problems Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DIM_book.book Page 6 Monday, October 15, 2007 11:04 AM 4 Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Diagnostic Lights. Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 69 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Dell Diagnostics Main Menu Drivers What Is a Driver? . .
DIM_book.book Page 7 Monday, October 15, 2007 11:04 AM Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hard Drive 104 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 . . . . . . . . . . . . . . . . . . . . . . . 105 106 107 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Removing a Hard Drive . . . Installing a Hard Drive . . . Adding a Second Hard Drive Floppy Drive Media Card Reader . . . . . . . . . . . . .
DIM_book.book Page 8 Monday, October 15, 2007 11:04 AM FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 FCC Class B Contacting Dell . Glossary Index .
DIM_book.book Page 9 Monday, October 15, 2007 11:04 AM Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: This Owner’s Manual is available as a PDF at support.dell.com. NOTE: Additional information may ship with your computer.
DIM_book.book Page 10 Monday, October 15, 2007 11:04 AM What Are You Looking For? Find It Here • Service Tag and Express Service Code • Microsoft® Windows® Product Key Label Service Tag and Microsoft Windows Product Key These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support.
DIM_book.book Page 11 Monday, October 15, 2007 11:04 AM What Are You Looking For? Find It Here • How to use Windows XP • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 Click Start→ Help and Support. 2 Type a word or phrase that describes your problem, then click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen.
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DIM_book.book Page 14 Monday, October 15, 2007 11:04 AM 1 cover release latch Use this latch to remove the cover (see "Removing the Computer Cover" on page 78). 2 CD or DVD activity light The CD or DVD drive light is on when the computer reads data from or writes data to the CD or DVD drive. 3 CD or DVD eject button Press the CD or DVD eject button to eject a disc from the CD or DVD drive. 4 FlexBay drives (2) Can contain an optional floppy drive or optional Media Card Reader.
DIM_book.book Page 15 Monday, October 15, 2007 11:04 AM Back View of the Computer 1 4 2 3 1 power connector Insert the power cable. 2 back I/O connectors Plug USB, network, S/PDIF, and audio devices into the appropriate connectors (see "Back Panel Connectors" on page 16). 3 card slots (6) Access connectors for any installed PCI or PCI Express cards.
DIM_book.book Page 16 Monday, October 15, 2007 11:04 AM Back Panel Connectors 1 2 3 4 5 7 6 8 9 12 1 link integrity light 2 network adapter connector 11 10 • Green — A good connection exists between a 10-Mbps network and the computer. • Orange — A good connection exists between a 100-Mbps network and the computer. • Yellow — A good connection exists between a 1000-Mbps (1-Gbps) network and the computer. • Off — The computer is not detecting a physical connection to the network.
DIM_book.book Page 17 Monday, October 15, 2007 11:04 AM 5 USB 2.0 connectors (4) (rear quad) Use the back, rear-quad USB connectors for devices that typically remain connected, such as printers and keyboards. NOTE: It is recommended that you use the front USB connectors for devices that you connect occasionally, such as joysticks, cameras, or bootable USB devices. 6 surround sound connector Use the (black) surround sound connector to attach multichannel-capable speakers.
DIM_book.book Page 18 Monday, October 15, 2007 11:04 AM If you purchased a graphics card that supports dual monitors, follow these instructions to connect and enable your monitors. The instructions tell you how to connect two monitors with VGA connectors, one monitor with a VGA connector and one monitor with a DVI connector, or a television. Connecting Two Monitors With VGA Connectors 1 Follow the procedures in "Before You Begin" on page 77.
DIM_book.book Page 19 Monday, October 15, 2007 11:04 AM Connecting a Television (TV) NOTE: See the documentation that came with your TV to ensure that you properly configure and connect the TV. NOTE: To connect a TV to your computer, an S-video cable is required. If you do not have an S-video cable, you may purchase one at most consumer electronics stores. An S-video cable is not included with your computer. 1 Follow the procedures in "Before You Begin" on page 77.
DIM_book.book Page 20 Monday, October 15, 2007 11:04 AM For dual-monitor capable cards with two DVI connectors Two DVI connectors with a DVI-toVGA adapter: Two DVI connectors: DVI Two DVI connectors with two DVIto-VGA adapters: DVI DVI VGA Use the DVI connectors to connect your computer to one or two DVI monitors. VGA VGA Use two DVI-to-VGA adapters to Use the DVI-to-VGA adapter to connect a VGA monitor to one of the connect two VGA monitors to the DVI connectors on your computer.
DIM_book.book Page 21 Monday, October 15, 2007 11:04 AM 1 2 1 USB connector on computer 2 USB printer cable 3 3 USB connector on printer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a telephone line.
DIM_book.book Page 22 Monday, October 15, 2007 11:04 AM If you do not have an MSN Explorer or AOL icon on your desktop, or if you want to set up an Internet connection with a different ISP: 1 Save and close any open files, and exit any open programs. 2 Click the Start button, then click Internet Explorer. The New Connection Wizard appears. 3 Click Connect to the Internet.
DIM_book.book Page 23 Monday, October 15, 2007 11:04 AM 3 2 1 1 network adapter connector on computer 4 network cable 2 4 network adapter connector 3 network device Network Setup Wizard The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.
DIM_book.book Page 24 Monday, October 15, 2007 11:04 AM You can transfer the data to the new computer over a network, with an add in PS2/serial adapter (optional), or you can store it on a removable media, such as a writable CD or USB drive, for transfer to the new computer. NOTE: You can transfer information from the old computer to the new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers.
DIM_book.book Page 25 Monday, October 15, 2007 11:04 AM 7 On the What do you want to transfer? screen, select the items you want to transfer, then click Next. After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next.
DIM_book.book Page 26 Monday, October 15, 2007 11:04 AM 7 On the What do you want to transfer? screen, select the items you want to transfer, then click Next. After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next.
DIM_book.book Page 27 Monday, October 15, 2007 11:04 AM 3 Press the eject button or gently push on the tray to close it. To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you observe all copyright laws when you create CDs or DVDs.
DIM_book.book Page 28 Monday, October 15, 2007 11:04 AM Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available). Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing.
DIM_book.book Page 29 Monday, October 15, 2007 11:04 AM The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator Plus, and then click the question mark icon in the upper-right corner of the window.
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DIM_book.book Page 31 Monday, October 15, 2007 11:04 AM Using a Media Card Reader (Optional) Use the Media Card Reader to transfer data directly to your computer. The Media Card Reader supports the following memory types: • xD-Picture Card • SmartMedia (SMC) • CompactFlash Type I and II (CF I/II) • MicroDrive Card • SecureDigital Card (SD) • MultiMediaCard (MMC) • Memory Stick (MS/MS Pro) For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 115.
DIM_book.book Page 32 Monday, October 15, 2007 11:04 AM To use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the connector. If you encounter resistance, do not force the media or card. Check the card orientation and try again. IEEE 1394 (Optional) IEEE 1394 is a digital interface that can move large amounts of data between computers and peripheral devices.
DIM_book.book Page 33 Monday, October 15, 2007 11:04 AM To immediately activate standby mode without a period of inactivity, click the Start button, click Turn Off Computer, and then click Stand by. To exit from standby mode, press a key on the keyboard or move the mouse. Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive, and then completely turning off the computer.
DIM_book.book Page 34 Monday, October 15, 2007 11:04 AM • Minimal Power Management — If you want your computer to run with minimal power conservation. • Max Battery — If your computer is a portable computer and you run your computer from batteries for extended periods of time. If you want to change the default settings for a scheme, click the drop-down menu in the Turn off monitor, Turn off hard disks, System stand by, or System hibernates field, and then select a time-out from the displayed list.
DIM_book.book Page 35 Monday, October 15, 2007 11:04 AM NOTICE: Do not wipe the display screen with any soap or alcohol solution. Doing so may damage the antiglare coating. • To clean your monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the monitor’s antistatic coating.
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DIM_book.book Page 37 Monday, October 15, 2007 11:04 AM Optimizing Performance Hyper-Threading Hyper-Threading is an Intel® technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. It is recommended that you use the Microsoft® Windows® XP Service Pack 1 (SP1) or later operating system because Windows XP is optimized to take advantage of HyperThreading technology.
DIM_book.book Page 38 Monday, October 15, 2007 11:04 AM RAID Level 0 Configuration NOTICE: Because RAID level 0 configurations provide no data redundancy, a failure of one drive results in the loss of all data (the data on the remaining drive is also inaccessible). Therefore, ensure that you perform regular backups when you use a RAID level 0 configuration. A RAID level 0 configuration uses a storage technique known as data striping to provide a high data access rate.
DIM_book.book Page 39 Monday, October 15, 2007 11:04 AM serial ATA RAID configured for RAID level 1 segment 1 segment 1 duplicated segment 2 segment 2 duplicated segment 3 segment 3 duplicated segment 4 segment 4 duplicated segment 5 segment 5 duplicated segment 6 segment 6 duplicated hard drive 1 hard drive 2 If a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacement drive can then be rebuilt using the data from the surviving drive.
DIM_book.book Page 40 Monday, October 15, 2007 11:04 AM 4 Press the left- and right-arrow keys to highlight RAID On, press , and then press . NOTE: For more information about RAID options, see "System Setup Options" on page 129. 5 Press the left- and right-arrow keys to highlight Save/Exit, and then press to exit system setup and resume the boot process.
DIM_book.book Page 41 Monday, October 15, 2007 11:04 AM Creating a RAID Level 1 Configuration 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 39). 2 Press when you are prompted to enter the Intel RAID Option ROM utility. 3 Use the up- and down-arrow keys to highlight Create RAID Volume, then press . 4 Enter a RAID volume name or accept the default name, then press .
DIM_book.book Page 42 Monday, October 15, 2007 11:04 AM Using the Intel Application Accelerator If you already have one hard drive with the operating system installed on it, and you want to add a second hard drive then reconfigure both drives into a RAID volume without losing the existing operating system or data, use the migrating option (see "Migrating to a RAID Level 0 Configuration" on page 44 or "Migrating to a RAID Level 1 Configuration" on page 44).
DIM_book.book Page 43 Monday, October 15, 2007 11:04 AM Creating a RAID Level 1 Configuration NOTICE: The following procedure will result in the loss of all data on the hard drives in your RAID configuration. Back up any data you want to keep before continuing. 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 39). 2 Click the Start button and point to Programs→ Intel Application Accelerator→ Intel Matrix Storage Manager to launch the Intel Storage Utility.
DIM_book.book Page 44 Monday, October 15, 2007 11:04 AM Migrating to a RAID Level 0 Configuration 1 Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled Mode" on page 39). 2 Click the Start button and point to All Programs→ Intel Application Accelerator→ Intel Matrix Storage Manager to launch the Intel Storage Utility.
DIM_book.book Page 45 Monday, October 15, 2007 11:04 AM 5 Enter a RAID volume name or accept the default name. 6 From the drop-down box, select RAID 1 as the RAID level. 7 On the Select Source Hard Drive screen, double-click the hard drive from which you want to migrate, and click Next. NOTE: The source hard drive should be the hard drive containing the data or operating system files that you want to keep on the RAID volume.
DIM_book.book Page 46 Monday, October 15, 2007 11:04 AM Dell DataSafe (Optional) Dell DataSafe is a solution to help you protect your data against unfortunate events such as data loss from system crashes, hard drive failures, software corruption, viruses, and other accidents. Using Intel technology, your computer has a robust level of data protection out of the factory.
DIM_book.book Page 47 Monday, October 15, 2007 11:04 AM Enabling the QRT Feature in System Setup The QRT drivers must be installed before the Quick Resume feature becomes active. The QRT drivers are installed when this option is ordered. Also, Quick Resume is enabled in system setup when this feature is ordered. 1 Enter system setup (see "Entering System Setup" on page 127). 2 Press the arrow keys to highlight the Power Management menu option, then press to access the menu.
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DIM_book.book Page 49 Monday, October 15, 2007 11:04 AM Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message.
DIM_book.book Page 50 Monday, October 15, 2007 11:04 AM Drive Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click Start, then click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses.
DIM_book.book Page 51 Monday, October 15, 2007 11:04 AM Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - R W D I S C — Search for the keyword standby in Windows Help.
DIM_book.book Page 52 Monday, October 15, 2007 11:04 AM CHECK THE TELEPHONE LINE CONNECTION — CHECK THE TELEPHONE JACK — CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — USE A DIFFERENT TELEPHONE LINE — • Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.) • Ensure that you feel a click when you insert the telephone line connector into the modem.
DIM_book.book Page 53 Monday, October 15, 2007 11:04 AM Error Messages If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ < > | — Do not use these characters in filenames. A R E Q U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file.
DIM_book.book Page 54 Monday, October 15, 2007 11:04 AM Media Card Reader Problems N O D R I V E L E T T E R I S A S S I G N E D — When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as the next logical drive after all other physical drives in the system. If the next logical drive after the physical drives is mapped to a network drive, Windows XP does not automatically assign a drive letter to the Media Card Reader.
DIM_book.book Page 55 Monday, October 15, 2007 11:04 AM R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities" on page 72. Lockups and Software Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up C H E C K T H E D I A G N O S T I C L I G H T S — See "Diagnostic Lights" on page 65.
DIM_book.book Page 56 Monday, October 15, 2007 11:04 AM A program is designed for an earlier Windows operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D — The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows XP operating system environments. 1 Click Start, point to All Programs→ Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen.
DIM_book.book Page 57 Monday, October 15, 2007 11:04 AM Memory Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you are not using. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Installing Memory" on page 83).
DIM_book.book Page 58 Monday, October 15, 2007 11:04 AM RESTART THE COMPUTER — 1 Simultaneously press to display the Start menu. 2 Press , press the up- and down-arrow keys to highlight Shut down or Turn Off, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your computer. 4 Turn on the computer. TE S T T H E M O U S E — Connect a properly working mouse to the computer, then try using the mouse.
DIM_book.book Page 59 Monday, October 15, 2007 11:04 AM R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities" on page 72. Power Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G — See "Dell Diagnostics" on page 68.
DIM_book.book Page 60 Monday, October 15, 2007 11:04 AM Printer Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer. C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for setup and troubleshooting information.
DIM_book.book Page 61 Monday, October 15, 2007 11:04 AM U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked (if the scanner has a locking tab or button). RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS — • See the scanner documentation for cable connection information. • Ensure that the scanner cables are securely connected to the scanner and the computer.
DIM_book.book Page 62 Monday, October 15, 2007 11:04 AM D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector. TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
DIM_book.book Page 63 Monday, October 15, 2007 11:04 AM CHECK THE MONITOR POWER LIGHT — • If the power light is off, firmly press the button to ensure that the monitor is turned on. • If the power light is lit or blinking, the monitor has power. • If the power light is blinking, press a key on the keyboard or move the mouse to resume normal operation. TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
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DIM_book.book Page 65 Monday, October 15, 2007 11:04 AM Troubleshooting Tools Diagnostic Lights CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the front panel (see "Front View of the Computer" on page 13). When the computer starts normally, the lights flash before turning off.
DIM_book.book Page 66 Monday, October 15, 2007 11:04 AM Light Pattern 66 Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If two or more memory modules are installed, remove the modules (see "Removing Memory" on page 85), then reinstall one module (see "Installing Memory" on page 83) and restart the computer.
DIM_book.book Page 67 Monday, October 15, 2007 11:04 AM Light Pattern Problem Description Suggested Resolution No memory modules are detected. • If two or more memory modules are installed, remove the modules (see "Removing Memory" on page 85), then reinstall one module (see "Installing Memory" on page 83) and restart the computer. If the computer starts normally, continue to install additional modules (one at a time) until you have identified a faulty module or reinstalled all modules without error.
DIM_book.book Page 68 Monday, October 15, 2007 11:04 AM Light Pattern Problem Description Suggested Resolution The system is operating in quick resume mode. See "Using Intel Viiv Quick Resume Technology (QRT)" on page 46 for additional information. • • • • Another failure has occurred. • Ensure that all hard drive and CD/DVD cables are properly connected to the system board (see "System Board Components" on page 81).
DIM_book.book Page 69 Monday, October 15, 2007 11:04 AM Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices.
DIM_book.book Page 70 Monday, October 15, 2007 11:04 AM Tab Function Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
DIM_book.book Page 71 Monday, October 15, 2007 11:04 AM 5 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver. Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly.
DIM_book.book Page 72 Monday, October 15, 2007 11:04 AM Resolving Software and Hardware Incompatibilities If a device is not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To resolve incompatibilities using the Hardware Troubleshooter: 1 Click Start, then click Help and Support. 2 Type hardware troubleshooter in the Search field, then click the arrow to start the search.
DIM_book.book Page 73 Monday, October 15, 2007 11:04 AM Creating a Restore Point 1 Click Start, then click Help and Support. 2 Click the task for System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 71) to resolve the problem. If that is unsuccessful, use System Restore.
DIM_book.book Page 74 Monday, October 15, 2007 11:04 AM 3 Click the System Restore tab. 4 Ensure that Turn off System Restore is unchecked. Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC Restore only if System Restore did not resolve your operating system problem.
DIM_book.book Page 75 Monday, October 15, 2007 11:04 AM Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
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DIM_book.book Page 77 Monday, October 15, 2007 11:04 AM Removing and Installing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 77 and "Before Working Inside Your Computer" on page 78. • You have read the safety information in your Dell™ Product Information Guide.
DIM_book.book Page 78 Monday, October 15, 2007 11:04 AM Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card.
DIM_book.book Page 79 Monday, October 15, 2007 11:04 AM NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 1 Follow the procedures in "Before You Begin" on page 77. 2 If you have installed a security cable, remove it from the security cable slot.
DIM_book.book Page 80 Monday, October 15, 2007 11:04 AM Inside View of Your Computer CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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DIM_book.book Page 82 Monday, October 15, 2007 11:04 AM 10 PCI Express x1 card connector 11 PCI Express x16 card connector 12 PCI Express x4 card connector 13 PCI card connectors 14 floppy drive connector (FLOPPY) 15 PS/2 and Serial connector 16 rear fan connector 17 thermal sensor connector 18 CPU fan connector 19 processor and heat sink connector 20 processor power connector Memory You can increase your computer memory by installing memory modules on the system board.
DIM_book.book Page 83 Monday, October 15, 2007 11:04 AM Channel A: matched pair of memory modules in connectors DIMM_1 and DIMM_2 (white securing clips) Channel B: matched pair of memory modules in connectors DIMM_3 and DIMM_4 (black securing clips) NOTE: Memory purchased from Dell is covered under your computer warranty.
DIM_book.book Page 84 Monday, October 15, 2007 11:04 AM 4 Press out the securing clip at each end of the memory module connector. 5 Align the notch on the bottom of the module with the crossbar in the connector.
DIM_book.book Page 85 Monday, October 15, 2007 11:04 AM NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 6 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module. 7 Replace the computer cover.
DIM_book.book Page 86 Monday, October 15, 2007 11:04 AM Cards CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer.
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DIM_book.book Page 88 Monday, October 15, 2007 11:04 AM 3 Push the two release tabs on the card retention door from the inside to pivot the door open. Because the door is hinged, it will remain in the open position. 2 3 1 1 release tab 2 card retention mechanism 3 card retention door 4 If your computer includes a card retention mechanism to secure the x16 card, press the release tab downward gently and then pivot the mechanism upward to access the card slots.
DIM_book.book Page 89 Monday, October 15, 2007 11:04 AM 2 3 1 6 4 5 1 fully seated card 2 not fully seated card 3 bracket within slot 4 bracket caught outside of slot 5 alignment bar 6 alignment guide 9 Before you close the card retention door, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide.
DIM_book.book Page 90 Monday, October 15, 2007 11:04 AM 10 Close the card retention door by snapping it into place to secure the card(s). NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 11 Connect any cables that should be attached to the card. See the documentation for the card for information about the card cable connections.
DIM_book.book Page 91 Monday, October 15, 2007 11:04 AM 4 Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on. 5 Remove the card driver from the operating system. 6 If you removed a sound card: a Enter system setup, select Integrated Audio Controller, and then change the setting to On. b Connect external audio devices to the audio connectors on the back panel of the computer.
DIM_book.book Page 92 Monday, October 15, 2007 11:04 AM Installing a PCI Express Card 1 Follow the procedures in "Before You Begin" on page 77. 2 3 1 6 5 4 1 card retention door 2 release tabs (2) 3 lever on chassis wall (may not be present on all computers) 4 filler bracket 5 alignment guide 6 alignment bar 2 If present on your computer, rotate the lever on the chassis wall upward. 3 Push the two release tabs on the card retention door toward each other and pivot the door open.
DIM_book.book Page 93 Monday, October 15, 2007 11:04 AM 2 1 1 release tab 2 card retention mechanism 3 3 card retention door 5 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 7. 6 If you are replacing a card that is already installed in the computer, remove the existing card. If necessary, disconnect any cables connected to the card.
DIM_book.book Page 94 Monday, October 15, 2007 11:04 AM 7 Pull the securing tab, grasp the card by its top corners, and then ease it out of its connector. 4 2 3 5 1 1 PCI Express x16 card slot 2 PCI Express x16 card 4 PCI Express x1 card 5 PCI Express x1 card slot 3 securing tab 8 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.
DIM_book.book Page 95 Monday, October 15, 2007 11:04 AM 2 3 1 6 4 5 1 fully seated card 2 not fully seated card 3 bracket within slot 4 bracket caught outside of slot 5 alignment bar 6 alignment guide 11 Ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. 12 If you removed a card retention mechanism, snap it into place, securing the PCI-E card.
DIM_book.book Page 96 Monday, October 15, 2007 11:04 AM 2 1 1 release tab 2 card retention mechanism 3 3 card retention door NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. NOTICE: To connect a network cable, first plug the cable into the network device and then plug the cable into the computer.
DIM_book.book Page 97 Monday, October 15, 2007 11:04 AM Removing a PCI Express Card 1 Follow the procedures in "Before You Begin" on page 77. 2 Remove the computer cover (see "Removing the Computer Cover" on page 78). 2 3 1 6 5 4 1 card retention door 2 release tabs (2) 3 lever on chassis wall (may not be present on all computers) 4 filler bracket 5 alignment guide 6 alignment bar 3 If present on your computer, rotate the lever on the chassis wall upward.
DIM_book.book Page 98 Monday, October 15, 2007 11:04 AM 4 Push the two release tabs on the card retention door toward each other and pivot the door open. Because the door is hinged, it will remain in the open position. 1 release tab 3 2 1 2 card retention mechanism 3 card retention door 5 If your computer includes a card retention mechanism to secure the x16 card, press the release tab downward gently and then pivot the mechanism upward to access the card slots.
DIM_book.book Page 99 Monday, October 15, 2007 11:04 AM NOTICE: Ensure that you release the securing tab to unseat the card. If the card is not removed correctly, the system board may be damaged. 6 Release the securing tab on the card slot to unseat the card. 7 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see "Contacting Dell" on page 137).
DIM_book.book Page 100 Monday, October 15, 2007 11:04 AM Drive Panels CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. Removing the Drive Panel 1 Follow the procedures in "Before You Begin" on page 77. 2 Remove the computer cover (see "Removing the Computer Cover" on page 78).
DIM_book.book Page 101 Monday, October 15, 2007 11:04 AM 3 Grasping the lever on the sliding plate, pull the sliding plate to the right and hold in place. NOTE: The sliding plate secures and releases the drive panel and helps to secure the drives. Push from the inside and pivot the drive panel to the left to release the panel from its side hinges. 4 Set the drive panel aside in a secure location.
DIM_book.book Page 102 Monday, October 15, 2007 11:04 AM Replacing the Drive-Panel Insert 2 1 3 4 1 center drive-panel tab 4 drive-panel insert 2 drive panel 3 drive-panel insert tab 1 Slide the tab on the left side of the drive-panel insert under the center drive panel tab. 2 Rotate the drive-panel insert into place and snap the drive-panel insert tab over the corresponding tab on the drive panel. 3 Ensure that the drive-panel insert is correctly seated in the drive panel.
DIM_book.book Page 103 Monday, October 15, 2007 11:04 AM Replacing the Drive Panel 1 Follow the procedures in "Before You Begin" on page 77. 2 1 3 1 sliding plate 2 sliding plate lever 3 drive panel 2 Align the drive panel tabs with the side-door hinges. 3 Rotate the drive panel toward the computer until the sliding plate lever clicks into place and the drive panel snaps into place on the front panel.
DIM_book.book Page 104 Monday, October 15, 2007 11:04 AM General Installation Guidelines Connect the hard drives to the connectors labeled "SATA0" and "SATA1", starting with SATA0. Connect CD/DVD drives to the connectors labeled "SATA4" or "SATA5", starting with SATA4. Serial ATA hard drives and CD/DVD drives are connected to the connectors labeled "SATA0" to "SATA5" on the system board. When connecting and disconnecting a serial ATA cable, hold the cable by the connector at each end.
DIM_book.book Page 105 Monday, October 15, 2007 11:04 AM Removing a Hard Drive 1 Follow the procedures in "Before You Begin" on page 77. 2 Remove the computer cover (see "Removing the Computer Cover" on page 78). 3 Disconnect the power and hard drive cables from the drive. 1 2 1 power cable 2 hard drive cable 4 Press in on the tabs on each side of the drive and slide the drive up and out.
DIM_book.book Page 106 Monday, October 15, 2007 11:04 AM 5 Replace the computer cover (see "Replacing the Computer Cover" on page 121). 6 If removing this drive changes the drive configuration, then be sure to reflect these changes in the BIOS. When you restart your computer, enter system setup (see "System Setup" on page 127). Then, go to the "Drives" section of the BIOS and under SATA 0 through 5, set the SATA ports to the correct configuration.
DIM_book.book Page 107 Monday, October 15, 2007 11:04 AM 1 2 1 power cable 2 hard drive cable 9 Check all connectors to be certain that they are properly cabled and firmly seated. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 121). NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug the cable into the computer. 11 Connect your computer and devices to electrical outlets, and then turn them on.
DIM_book.book Page 108 Monday, October 15, 2007 11:04 AM 3 Remove the computer cover (see "Removing the Computer Cover" on page 78). 4 Press in on the tabs on each side of the hard drive bracket in the empty drive bay and slide the bracket up and out. 5 Snap the hard drive bracket onto the new hard drive. NOTICE: Do not install any drive into the lower hard-drive bay until you have removed the hard drive bracket from the inside of the hard drive bay.
DIM_book.book Page 109 Monday, October 15, 2007 11:04 AM 9 Replace the computer cover ("Replacing the Computer Cover" on page 121). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 10 Connect your computer and devices to electrical outlets, and then turn them on. 11 When you restart your computer, enter system setup (see "System Setup" on page 127).
DIM_book.book Page 110 Monday, October 15, 2007 11:04 AM 1 6 5 2 4 3 1 power cable 2 floppy drive cable 3 floppy drive 4 sliding plate lever 5 sliding plate 6 processor shroud 6 Pull the sliding plate to the right and hold in place. 7 Slide the floppy drive out of the floppy drive bay.
DIM_book.book Page 111 Monday, October 15, 2007 11:04 AM 8 If you are not replacing the drive, reinstall the drive panel insert (see "Replacing the Drive-Panel Insert" on page 102 9 If you are not replacing the drive, then be sure to reflect these changes in the BIOS. When you restart your computer, enter system setup (see "System Setup" on page 127). Then, go to the "Drives" section of the BIOS and under Diskette Drive set the value to "none".
DIM_book.book Page 112 Monday, October 15, 2007 11:04 AM 12 When you restart your computer, enter system setup (see "System Setup" on page 127). Then, go the the "Diskette Drive" section of the BIOS and under Diskette Drive set the value to "Internal only". See the documentation that came with the floppy drive for instructions on installing any software required for the operation of the drive. 13 Enter system setup (see "System Setup" on page 127) and select the appropriate Diskette Drive option.
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DIM_book.book Page 114 Monday, October 15, 2007 11:04 AM 5 Disconnect the USB cable on the back of the Media Card Reader. Disconnect the other end of the cable from the USB connector on the system board (see "System Board Components" on page 81). Remove the cable from any clips and lift out of the computer. 2 1 3 1 sliding plate 2 sliding plate lever 3 Media Card Reader (not present on all computers) 6 Pull the sliding plate to the right and hold in place.
DIM_book.book Page 115 Monday, October 15, 2007 11:04 AM Installing a Media Card Reader CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
DIM_book.book Page 116 Monday, October 15, 2007 11:04 AM 9 Connect the USB cable to the back of the Media Card Reader and to the USB connector on the system board (see "System Board Components" on page 81). 2 1 1 Media Card Reader (optional) 2 USB cable 10 Route the USB cable through the cable routing clip. 11 Replace the computer cover (see "Replacing the Computer Cover" on page 121). 12 Power up the system and enter system setup (see "System Setup" on page 127).
DIM_book.book Page 117 Monday, October 15, 2007 11:04 AM Removing a CD/DVD Drive 1 Follow the procedures in "Before You Begin" on page 77. 2 Remove the computer cover (see "Removing the Computer Cover" on page 78). 3 Remove the drive panel (see "Removing the Drive Panel" on page 100). 4 Disconnect the power cable from the back of the drive and the CD/DVD drive cable from the back of the drive and the system board.
DIM_book.book Page 118 Monday, October 15, 2007 11:04 AM 5 Slide the drive release mechanism to the right to release the shoulder screw and slide the drive out to remove it from the drive bay. 1 2 1 sliding plate 2 CD drive 6 If you are not replacing the drive, replace the drive panel insert (see "Replacing the Drive-Panel Insert" on page 102. 7 Replace the drive panel (see "Replacing the Drive Panel" on page 103). 8 Replace the computer cover (see "Replacing the Computer Cover" on page 121.
DIM_book.book Page 119 Monday, October 15, 2007 11:04 AM 5 Remove three shoulder screws from the inside of the drive-panel insert and attach the screws to the new drive. 1 2 1 CD/DVD drive 2 shoulder screws (3) 6 Slide the drive into the drive bay until the drive clicks into position. 7 Connect the power cable to the drive and the CD/DVD cable to the drive and system board.
DIM_book.book Page 120 Monday, October 15, 2007 11:04 AM 8 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 9 Replace the drive panel(see "Replacing the Drive Panel" on page 103). 10 Replace the computer cover (See "Replacing the Computer Cover" on page 121). NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer.
DIM_book.book Page 121 Monday, October 15, 2007 11:04 AM NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.
DIM_book.book Page 122 Monday, October 15, 2007 11:04 AM 3 Lower the cover into place: a Pivot the cover down. b Press down on the right side of the cover until it closes. c Press down on the left side of the cover until it closes. 4 Ensure that both sides of the cover are locked. If not, repeat all of step 3. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
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DIM_book.book Page 124 Monday, October 15, 2007 11:04 AM Audio Type Sigmatel 9227 audio codec Internal 7.1 channel or PCI option cards Expansion Bus Bus type PCI 32-bit (PCI Specification 2.2) PCI Express x1, x4, and x16 (PCI express 1.
DIM_book.book Page 125 Monday, October 15, 2007 11:04 AM Drives Externally accessible: two 3.5-inch drive bays (FlexBay) two 5.25-inch drive bays Available devices serial ATA hard drives, serial ATA DVD drive, and serial ATA DVD/CD-RW combo drive, floppy drive, Media Card Reader Internally accessible: two 3.
DIM_book.book Page 126 Monday, October 15, 2007 11:04 AM Controls and Lights Power control push button Power light green light — Blinking green in sleep state; solid green for poweron state. amber light — Blinking amber indicates a problem with the power supply inside the computer. If the system cannot boot and there is a solid amber light, this indicates a problem with the system board (see "Power Problems" on page 59).
DIM_book.book Page 127 Monday, October 15, 2007 11:04 AM Environmental Temperature: Operating 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 20 inches/sec (50.
DIM_book.book Page 128 Monday, October 15, 2007 11:04 AM 3 Once the F2 prompt appears, press immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. If you press before you are prompted, the keystroke will be lost. 4 If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, then shut down your computer (see "Turning Off Your Computer" on page 77) and try again.
DIM_book.book Page 129 Monday, October 15, 2007 11:04 AM System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific information.
DIM_book.book Page 130 Monday, October 15, 2007 11:04 AM Integrated Audio Enables or disables the onboard audio controller. USB Controller Set to On (default) so that USB devices will be detected and supported in the operating system. USB for FlexBay This field enables and disables the internal USB for FlexBay. • Off — Internal USB for FlexBay is disabled. • On — Internal USB for FlexBay is enabled. • No Boot — Internal USB for FlexBay is enabled but not bootable.
DIM_book.book Page 131 Monday, October 15, 2007 11:04 AM Security Admin Password This option provides restricted access to the computer's system setup program in the same way that access to the system can be restricted with the System Password option. System Password Displays the current status of the system's password security feature and allows a new system password to be assigned and verified. Password Status This option locks the system password field with the setup password.
DIM_book.book Page 132 Monday, October 15, 2007 11:04 AM Maintenance Service Tag Displays the system service tag which is a unique seven-digit alphanumeric system identifier. SERR Message Controls SERR message mechanism to support some add-in cards. Load Defaults Allows you to reset all options in the setup menu to the factory default. Event Log Displays the system event log.
DIM_book.book Page 133 Monday, October 15, 2007 11:04 AM • Onboard or USB CD-ROM Drive — The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating system, the computer attempts to boot from the next bootable device. • USB Device — Insert the memory device into a USB port and restart the computer. When F12 = Boot Menu appears in the upper-right corner of the screen, press . The BIOS detects the device and adds the USB option to the boot menu.
DIM_book.book Page 134 Monday, October 15, 2007 11:04 AM Clearing Forgotten Passwords CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before Working Inside Your Computer" on page 78. 2 Locate the 2-pin password jumper (CLRPSWD) on the system board (see "System Board Components" on page 81), and remove the jumper to clear the password.
DIM_book.book Page 135 Monday, October 15, 2007 11:04 AM Clearing CMOS Settings CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 77. 2 Reset the current CMOS settings: a Locate the 2-pin CMOS jumper (CLRCMOS) on the system board (see "System Board Components" on page 81). NOTE: When you receive your computer, there is no jumper plug on the CMOS jumper.
DIM_book.book Page 136 Monday, October 15, 2007 11:04 AM Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.
DIM_book.book Page 137 Monday, October 15, 2007 11:04 AM The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • Product name: Dell™ Dimension™ 9200 • Model number: DCTA • Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For Further regulatory information, see your Product Information Guide.
DIM_book.book Page 138 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Antigua and Barbuda Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com.ag E-mail: la-techsupport@dell.
DIM_book.book Page 139 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Austria Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
DIM_book.book Page 140 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Brazil Website: www.dell.com/br International Access Code: 00 E-mail: BR-TechSupport@dell.
DIM_book.book Page 141 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Chile (Santiago) Website: www.dell.com/cl Country Code: 56 E-mail: la-techsupport@dell.com City Code: 2 Sales and Customer Support Technical Support (CTC) Technical Support (ENTEL) China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.
DIM_book.book Page 142 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Colombia Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/cl E-mail: la-techsupport@dell.com Technical Support Costa Rica toll-free: 1-800-915-5704 Website: www.dell.com/cr E-mail: la-techsupport@dell.com Technical Support toll-free: 800-012-0232 Czech Republic (Prague) Website: support.euro.dell.
DIM_book.book Page 143 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Ecuador Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/ec E-mail: la-techsupport@dell.com General Support (calling from Quito) General Support (calling from Guayaquil) El Salvador toll-free: 999-119-877-655-3355 toll-free: 1800-999-119-877-6553355 Website: www.dell.
DIM_book.book Page 144 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.
DIM_book.book Page 145 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Greece Website: support.euro.dell.
DIM_book.book Page 146 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code India Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers E-mail: india_support_desktop@dell.com india_support_notebook@dell.com india_support_Server@dell.
DIM_book.book Page 147 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Italy (Milan) Website: support.euro.dell.
DIM_book.book Page 148 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
DIM_book.book Page 149 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.
DIM_book.book Page 150 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Mexico E-mail: la-techsupport@dell.
DIM_book.book Page 151 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Norway (Lysaker) Website: support.euro.dell.
DIM_book.book Page 152 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code St. Lucia Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/lc E-mail: la-techsupport@dell.com Technical Support toll-free: 1-866-464-4352 St. Vincent and the Grenadines Website: www.dell.com/vc E-mail: la-techsupport@dell.
DIM_book.book Page 153 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.
DIM_book.book Page 154 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: Tech_support_central_Europe@dell.
DIM_book.book Page 155 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Turks and Caicos Islands Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/tc E-mail: la-techsupport@dell.com General Support U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 44 Customer Care website: support.euro.dell.
DIM_book.book Page 156 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
DIM_book.book Page 157 Monday, October 15, 2007 11:04 AM Country (City) International Access Code Country Code City Code U.S. Virgin Islands Department Name or Service Area, Website and E-Mail Address E-mail: la-techsupport@dell.com Technical Support Venezuela Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-877-702-4360 Website: www.dell.com/ve E-mail: la-techsupport@dell.
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DIM_book.book Page 159 Monday, October 15, 2007 11:04 AM Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
DIM_book.book Page 160 Monday, October 15, 2007 11:04 AM bus — A communication pathway between the components in your computer. bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. COA — Certificate of Authenticity — The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or Product ID. byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.
DIM_book.book Page 161 Monday, October 15, 2007 11:04 AM disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor. docking device — See APR. DMTF — Distributed Management Task Force — A consortium of hardware and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments.
DIM_book.book Page 162 Monday, October 15, 2007 11:04 AM extended display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as dual display mode. G extended PC Card — A PC Card that extends beyond the edge of the PC Card slot when installed. GB — gigabyte — A measurement of data storage that equals 1024 MB (1,073,741,824 bytes). When used to refer to hard drive storage, the term is often rounded to 1,000,000,000 bytes.
DIM_book.book Page 163 Monday, October 15, 2007 11:04 AM Hyper-Threading — Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz).
DIM_book.book Page 164 Monday, October 15, 2007 11:04 AM M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes.
DIM_book.book Page 165 Monday, October 15, 2007 11:04 AM P parallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port. partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives. processor — A computer chip that interprets and executes program instructions.
DIM_book.book Page 166 Monday, October 15, 2007 11:04 AM RFI — radio frequency interference — Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations, such as infrared and light. ROM — read-only memory — Memory that stores data and programs that cannot be deleted or written to by the computer.
DIM_book.book Page 167 Monday, October 15, 2007 11:04 AM more than 20 percent below the normal AC-line voltage level. Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768.
DIM_book.book Page 168 Monday, October 15, 2007 11:04 AM V W video controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities—in combination with the monitor—for your computer. W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. video memory — Memory that consists of memory chips dedicated to video functions. Video memory is usually faster than system memory.
DIM_book.book Page 169 Monday, October 15, 2007 11:04 AM Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip. A special kind of zipped file is a self-extracting file, which has a filename extension of .exe. You can unzip a self-extracting file by double-clicking it. Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks.
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DIM_book.book Page 171 Monday, October 15, 2007 11:04 AM Index A audio.
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