C7565bk1.book Page 1 Wednesday, January 26, 2005 1:37 PM Dell™ Dimension™ 5000 Service Tag CD or DVD eject button cover latch release CD or DVD activity light FlexBay for optional floppy drive or Media Card Reader microphone connector headphone connector diagnostic lights hard drive activity light power button USB 2.0 connectors (2) power connector sound-card connectors USB 2.
C7565bk1.book Page 2 Wednesday, January 26, 2005 1:37 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
C7565bk1.book Page 3 Wednesday, January 26, 2005 1:37 PM Contents Finding Information 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setting Up and Using Your Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C7565bk1.book Page 4 Wednesday, January 26, 2005 1:37 PM 2 Solving Problems Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Battery Problems Drive Problems CD and DVD drive problems Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 . .
C7565bk1.book Page 5 Wednesday, January 26, 2005 1:37 PM 3 Troubleshooting Tools Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 . . . . . . . . . . . . . . . . . . . . . 46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Dell Diagnostics Main Menu . Drivers What Is a Driver? . Identifying Drivers. Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . .
C7565bk1.book Page 6 Wednesday, January 26, 2005 1:37 PM Drive Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 80 80 80 81 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 IDE Drive Addressing . .
C7565bk1.book Page 7 Wednesday, January 26, 2005 1:37 PM Clearing Forgotten Passwords . . . . . . . . . . . . . . . . . . . . . . 112 Clearing CMOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . 114 Cleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 114 Computer, Keyboard, and Monitor Mouse . . . . . . . . . . . . . Floppy Drive . . . . . . . . . . CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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C7565bk1.book Page 9 Wednesday, January 26, 2005 1:37 PM Finding Information NOTE: Additional documentation may be included with your computer, depending on your country.
www.dell.com | support.dell.com C7565bk1.book Page 10 Wednesday, January 26, 2005 1:37 PM What Are You Looking For? Find it Here • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
C7565bk1.book Page 11 Wednesday, January 26, 2005 1:37 PM Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer.
www.dell.com | support.dell.com C7565bk1.book Page 12 Wednesday, January 26, 2005 1:37 PM USB connector on computer USB printer cable USB connector on printer Connecting a Parallel Printer 1 Complete the operating system setup, if you have not already done so. 2 Turn off the computer (see page 53). NOTICE: For best results, use a 3-m (10-ft) or shorter parallel cable. 3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws.
C7565bk1.book Page 13 Wednesday, January 26, 2005 1:37 PM parallel connector on computer connector on printer screws (2) clips (2) parallel printer cable notches (2) 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country.
C7565bk1.book Page 14 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Setting Up Your Internet Connection To set up an AOL or MSN connection: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup.
C7565bk1.book Page 15 Wednesday, January 26, 2005 1:37 PM Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 Press the eject button on the front of the drive. 2 Place the disc, label side up, in the center of the tray. 3 Press the eject button or gently push in the tray.
www.dell.com | support.dell.com C7565bk1.book Page 16 Wednesday, January 26, 2005 1:37 PM Eject Go to the next track A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available).
C7565bk1.book Page 17 Wednesday, January 26, 2005 1:37 PM Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties: 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution.
C7565bk1.book Page 18 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com 4 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or DVD into the CD or DVD drive and click OK. • If you have two CD or DVD drives, select the drive into which you have inserted your source CD or DVD and click Copy.
C7565bk1.book Page 19 Wednesday, January 26, 2005 1:37 PM Using a Media Card Reader (Optional) Use the Media Card Reader to transfer data directly to your computer. The Media Card Reader supports the following memory types: • xD-Picture Card • SmartMedia (SMC) • CompactFlash Type I and II (CF I/II) • MicroDrive Card • SecureDigital Card (SD) • MultiMediaCard (MMC) • Memory Stick (MS/MS Pro) For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 92.
C7565bk1.book Page 20 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com To use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the connector. If you encounter resistance, do not force the media or card. Check the card orientation and try again.
C7565bk1.book Page 21 Wednesday, January 26, 2005 1:37 PM optional DVI adapter DVI (white) connector TV-OUT connector VGA (blue) connector Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector 1 Follow the procedures in "Before You Begin" on page 53. 2 Connect the VGA connector on the monitor to the VGA (blue) connector on the back of the computer. 3 Connect the DVI connector on the other monitor to the DVI (white) connector on the back of the computer.
C7565bk1.book Page 22 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Changing the Display Settings 1 After you connect the monitor(s) or TV, turn on the computer. The Microsoft® Windows® desktop displays on the primary monitor. 2 Enable clone mode or extended desktop mode in the display settings. • In clone mode, both monitors display the same image.
C7565bk1.book Page 23 Wednesday, January 26, 2005 1:37 PM Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for creating a network.
C7565bk1.book Page 24 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits from hibernate mode, the desktop is restored to the state it was in before it entered hibernate mode. To activate hibernate mode: 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Performance and Maintenance.
C7565bk1.book Page 25 Wednesday, January 26, 2005 1:37 PM • Presentation — If you want your computer to run without interruption (using no power conservation). • Minimal Power Management — If you want your computer to run with minimal power conservation. • Max Battery — If your computer is a portable computer and you run your computer from batteries for extended periods of time.
C7565bk1.book Page 26 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Hyper-Threading Hyper-Threading is an Intel® technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. It is recommended that you use the Microsoft® Windows® XP Service Pack 1 (SP1) or later operating system because Windows XP is optimized to take advantage of Hyper-Threading technology.
C7565bk1.book Page 27 Wednesday, January 26, 2005 1:37 PM Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message.
www.dell.com | support.dell.com C7565bk1.book Page 28 Wednesday, January 26, 2005 1:37 PM TE S T T H E D R I V E — • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. C L E A N T H E D R I V E O R D I S K — See page 114. CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See page 49. R U N T H E D E L L D I A G N O S T I C S — See page 46.
C7565bk1.book Page 29 Wednesday, January 26, 2005 1:37 PM Hard drive problems RUN CHECK DISK — 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. 4 Click the Tools tab. 5 Under Error-checking, click Check Now. 6 Click Scan for and attempt recovery of bad sectors. 7 Click Start. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
www.dell.com | support.dell.com C7565bk1.book Page 30 Wednesday, January 26, 2005 1:37 PM VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S — 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.
C7565bk1.book Page 31 Wednesday, January 26, 2005 1:37 PM N O T E N O U G H M E M O R Y O R R E S O U R C E S . C L O S E S O M E P R O G R A M S A N D T R Y A G A I N — Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, run the program that you want to use first. O P E R A T I N G S YS T E M N O T F O U N D — Contact Dell (see page 118).
C7565bk1.book Page 32 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CHECK THE KEYBOARD CABLE — • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer (see page 53), reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer.
C7565bk1.book Page 33 Wednesday, January 26, 2005 1:37 PM A program stops responding END THE PROGRAM — 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program.
C7565bk1.book Page 34 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
C7565bk1.book Page 35 Wednesday, January 26, 2005 1:37 PM IF YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see page 63) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see page 63). • Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see "Memory" on page 101. • Run the Dell Diagnostics (see page 46).
C7565bk1.book Page 36 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack.
C7565bk1.book Page 37 Wednesday, January 26, 2005 1:37 PM I F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on.
www.dell.com | support.dell.com C7565bk1.book Page 38 Wednesday, January 26, 2005 1:37 PM CHECK THE PRINTER CABLE CONNECTIONS — • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer (see page 11). TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
C7565bk1.book Page 39 Wednesday, January 26, 2005 1:37 PM VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S — 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner. R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.
www.dell.com | support.dell.com C7565bk1.book Page 40 Wednesday, January 26, 2005 1:37 PM R E I N S T A L L T H E S O U N D D R I V E R — See page 49. R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See page 49. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone cable is securely inserted into the headphone connector (see page 56).
C7565bk1.book Page 41 Wednesday, January 26, 2005 1:37 PM If the screen is difficult to read C H E C K T H E M O N I T O R S E T T I N G S — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R — If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor.
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C7565bk1.book Page 43 Wednesday, January 26, 2005 1:37 PM Troubleshooting Tools Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the front panel (see page 55). The lights can be yellow or green. When the computer starts normally, all four lights flash solid green.
www.dell.com | support.dell.com C7565bk1.book Page 44 Wednesday, January 26, 2005 1:37 PM Light Pattern 44 Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have two or more memory modules installed, remove the modules, reinstall one module (see page 63), and then restart the computer. If the computer starts normally, reinstall an additional module.
C7565bk1.book Page 45 Wednesday, January 26, 2005 1:37 PM Light Pattern Problem Description Suggested Resolution No memory modules are detected. • If you have two or more memory modules installed, remove the modules, reinstall one module (see page 63), and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.
www.dell.com | support.dell.com C7565bk1.book Page 46 Wednesday, January 26, 2005 1:37 PM Light Pattern Problem Description Suggested Resolution Another failure has occurred. • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive (see page 93). • If there is an error message on your screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is functioning properly.
C7565bk1.book Page 47 Wednesday, January 26, 2005 1:37 PM Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically. Custom Test Tests a specific device.
C7565bk1.book Page 48 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com 4 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device.
C7565bk1.book Page 49 Wednesday, January 26, 2005 1:37 PM Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager.
C7565bk1.book Page 50 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next. Restoring Your Operating System You can restore your operating system in the following ways: • Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files.
C7565bk1.book Page 51 Wednesday, January 26, 2005 1:37 PM 4 Select a restore point and click Next. If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer. 5 Click Next. The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK.
C7565bk1.book Page 52 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . If you do not press in time, let the computer finish restarting, and then restart the computer again. NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.
C7565bk1.book Page 53 Wednesday, January 26, 2005 1:37 PM Removing and Installing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" (see page 53) and "Before Working Inside Your Computer" (see page 54). • You have read the safety information in your Dell™ Product Information Guide.
C7565bk1.book Page 54 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card.
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www.dell.com | support.dell.com C7565bk1.book Page 56 Wednesday, January 26, 2005 1:37 PM 1 cover latch release Use this latch to remove the cover. See "Removing the Computer Cover" on page 59. 2 CD or DVD activity light The drive light is on when the computer reads data from the CD or DVD drive. 3 CD or DVD eject button Press to eject a disk from the CD or DVD drive. 4 FlexBay drive Can contain an optional floppy drive or optional Media Card Reader.
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www.dell.com | support.dell.com C7565bk1.book Page 58 Wednesday, January 26, 2005 1:37 PM 1 power connector Insert the power cable. 2 sound card connectors (5) • Line-in connector — Use the blue line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. • Line-out connector — Use the green line-out connector to attach headphones and most speakers with integrated amplifiers.
C7565bk1.book Page 59 Wednesday, January 26, 2005 1:37 PM Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. 1 Follow the procedures in "Before You Begin" on page 53.
C7565bk1.book Page 60 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com 4 Locate the three hinge tabs on the bottom edge of the computer. 5 Grip the sides of the computer cover and pivot the cover up, using the bottom hinges as leverage points. 6 Release the cover from the hinge tabs and set it aside in a secure location. Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
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C7565bk1.book Page 62 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see "Memory" on page 101. DDR2 Memory Overview DDR2 memory modules should be installed in pairs of matched memory size, speed, and technology.
C7565bk1.book Page 63 Wednesday, January 26, 2005 1:37 PM matched pair of memory modules in DIMM connectors 1 and 2 (white securing clips) matched pair of memory modules in DIMM connectors 3 and 4 (black securing clips) NOTE: Memory purchased from Dell is covered under your computer warranty. NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell.
C7565bk1.book Page 64 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com 3 Press out the securing clip at each end of the memory module connector. memory connector closest to processor securing clips (2) connector 4 Align the notch on the bottom of the module with the crossbar in the connector. notch memory module cutouts (2) crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.
C7565bk1.book Page 65 Wednesday, January 26, 2005 1:37 PM 6 Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and turn them on. 8 Right-click the My Computer icon and click Properties. 9 Click the General tab. 10 To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
C7565bk1.book Page 66 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Your Dell™ computer provides the following slots for PCI and PCI Express cards: • Two PCI card slots • One PCI Express x16 card slot • One PCI Express x1 card slot PCI Cards Your computer supports two PCI cards. If you are installing or replacing a card, follow the procedures in the next section. If you are removing but not replacing a PCI card, see "Removing a PCI Card" on page 69.
C7565bk1.book Page 67 Wednesday, January 26, 2005 1:37 PM release tab card retention door alignment bar alignment guide filler bracket 2 Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is captive, it will remain in the open position. 3 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5. 4 If you are replacing a card that is already installed in the computer, remove the card.
www.dell.com | support.dell.com C7565bk1.book Page 68 Wednesday, January 26, 2005 1:37 PM not fully seated card fully seated card bracket within slot alignment guide bracket caught outside of slot alignment bar 7 Before you close the card retention door, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide.
C7565bk1.book Page 69 Wednesday, January 26, 2005 1:37 PM 8 Close the card retention door by snapping it into place to secure the card(s). NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 9 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections.
C7565bk1.book Page 70 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com 6 Remove the card’s driver from the operating system. 7 If you removed a sound card: a Enter system setup (see page 105), select Audio Controller, and then change the setting to On. b Connect external audio devices to the audio connectors on the back panel of the computer.
C7565bk1.book Page 71 Wednesday, January 26, 2005 1:37 PM card retention door card retention mechanism release tabs (2) 2 Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is captive, it will remain in the open position. (See page 66 for an illustration of the card retention door.
www.dell.com | support.dell.com C7565bk1.book Page 72 Wednesday, January 26, 2005 1:37 PM PCI Express x1 card PCI Express x16 card securing tab PCI Express x1 card slot PCI Express x16 card slot 6 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network.
C7565bk1.book Page 73 Wednesday, January 26, 2005 1:37 PM not fully seated card fully seated card bracket within slot alignment guide bracket caught outside of slot alignment bar 9 If you replaced a card that was already installed in the computer and you removed the retention mechanism, you may reinstall the retention mechanism. 10 Before replacing the card retention mechanism, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar.
www.dell.com | support.dell.com C7565bk1.book Page 74 Wednesday, January 26, 2005 1:37 PM card retention door card retention mechanism release tabs (2) NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
C7565bk1.book Page 75 Wednesday, January 26, 2005 1:37 PM b Connect the network cable to the add-in network adapter’s connectors. Do not connect the network cable to the integrated connector on the back panel. 15 Install any drivers required for the card as described in the card documentation. Removing a PCI Express Card 1 Follow the procedures in "Before You Begin" on page 53. 2 Gently push the release tab on the card retention door from the inside to pivot the door open.
C7565bk1.book Page 76 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Drive Panels CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. Removing the Drive Panel 1 Follow the procedures in "Before You Begin" on page 53.
C7565bk1.book Page 77 Wednesday, January 26, 2005 1:37 PM 3 By pushing from the inside and pivoting the drive panel to the left, you can release the drive panel from its side hinges. 4 Set the drive panel aside in a secure location. Removing the Drive-Panel Insert drive panel drive panel tabs drive panel insert 1 On the inside of the drive panel, gently press the two drive-panel insert tab inward. 2 Pivot the drive-panel insert outward. 3 Set the drive-panel insert aside in a secure location.
C7565bk1.book Page 78 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com 1 Align the tabs slots with the drive-panel insert tabs and seat the drive panel insert under the right edge. 2 Rotating inward toward the drive panel, align and snap the drive-panel insert into place on the drive panel. 3 Ensure that the drive-panel insert is correctly seated in the drive panel. Replacing the Drive Panel. 1 Follow the procedures in "Before You Begin" on page 53.
C7565bk1.book Page 79 Wednesday, January 26, 2005 1:37 PM Drives Your computer supports a combination of these devices: • Up to two serial ATA drives • One FlexBay drive (floppy drive or Media Card Reader) • Up to two CD or DVD drives CD/DVD drive(s) FlexBay for optional floppy drive or Media Card Reader hard drive(s) Connect CD/DVD drives to the connector labeled "IDE" on the system board. Serial ATA hard drives should be connected to the connectors labeled "SATA0" or "SATA2" on the system board.
C7565bk1.book Page 80 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive and to the system board. Drive Interface Connectors Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.
C7565bk1.book Page 81 Wednesday, January 26, 2005 1:37 PM power input connector power cable Connecting and Disconnecting Drive Cables When removing an IDE drive data cable, grasp the colored pull tab and pull until the connector detaches. When connecting and disconnecting a serial ATA data cable, hold the cable by the black connector at each end.
C7565bk1.book Page 82 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com NOTICE: If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure. Check the documentation for the drive to verify that it is configured for your computer. Removing a Hard Drive 1 Follow the procedures in "Before You Begin" on page 53." 2 Disconnect the power and hard-drive cables from the drive.
C7565bk1.book Page 83 Wednesday, January 26, 2005 1:37 PM 3 Press in on the blue tabs on each side of the drive and slide the drive up and out of the computer. tabs (2) hard drive Installing a Hard Drive 1 Unpack the replacement hard drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer.
www.dell.com | support.dell.com C7565bk1.book Page 84 Wednesday, January 26, 2005 1:37 PM 5 Check all connectors to be certain that they are properly cabled and firmly seated. 6 Replace the computer cover (page 99). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and turn them on.
C7565bk1.book Page 85 Wednesday, January 26, 2005 1:37 PM 5 Gently slide the new drive (second hard drive) into place until you hear a click or feel the drive securely installed. rail tabs (2) secondary hard drive in lower bay primary hard drive in upper bay hard drive bay 6 Connect a power cable to the drive. 7 Connect the data cable to the drive and to the system board (see page 61).
www.dell.com | support.dell.com C7565bk1.book Page 86 Wednesday, January 26, 2005 1:37 PM power cable data cable 3 Disconnect the power and data cables from the back of the floppy drive. NOTE: If you are installing a PCI Express x16 card, this card may cover the floppy-drive connectors. Remove this card before connecting the floppy-drive cables. 4 Remove the floppy drive by sliding and holding the drive release latch downward. Then, slide the drive out of the computer.
C7565bk1.book Page 87 Wednesday, January 26, 2005 1:37 PM sliding plate lever sliding plate floppy drive Installing a Floppy Drive NOTE: In the event the replacement or new floppy drive does not have the shoulder screws, use the screws located within the drive panel insert.
www.dell.com | support.dell.com C7565bk1.book Page 88 Wednesday, January 26, 2005 1:37 PM drive screws (4) 1 Follow the procedures in "Before You Begin" on page 53." 2 Remove the drive panel (see page 76). 3 Gently slide the drive into place until you hear a click or feel the drive securely installed.
C7565bk1.book Page 89 Wednesday, January 26, 2005 1:37 PM power cable data cable 6 If you are installing a new floppy drive rather than replacing a drive, remove the drive-panel inserts (see page 85). 7 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 8 Replace the drive panel (see page 78). 9 Replace the computer cover (see page 99).
C7565bk1.book Page 90 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Removing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.
C7565bk1.book Page 91 Wednesday, January 26, 2005 1:37 PM sliding plate lever sliding plate Media Card Reader 6 While pushing on the back of the drive, remove the Media Card Reader by sliding and holding the drive latch release downward. 7 Replace the drive panel (see page 78). 8 Replace the computer cover (see page 99).
C7565bk1.book Page 92 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Installing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
C7565bk1.book Page 93 Wednesday, January 26, 2005 1:37 PM FlexBay cable Media Card Reader 8 Insert the Media Card Reader by sliding and holding the drive release latch downward. Then, slide the drive in to seat it in the computer. 9 Route the USB cable through the cable routing clip. 10 Replace the computer cover (see page 99). CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
C7565bk1.book Page 94 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Removing a CD/DVD Drive 1 Follow the procedures in "Before You Begin" on page 53. 2 Remove the computer cover (see page 59). 3 Remove the drive panel (see page 76). 4 Disconnect the power and data cables from the back of the drive.
C7565bk1.book Page 95 Wednesday, January 26, 2005 1:37 PM 5 Remove the CD/DVD drive by sliding and holding the drive release latch downward. Then, slide the drive out of the computer. sliding plate lever sliding plate CD/DVD drive Installing a CD/DVD Drive 1 Follow the procedures in "Before You Begin" on page 53. 2 If you are installing a new CD/DVD drive rather than replacing a drive, remove the drivepanel inserts (see page 77).
C7565bk1.book Page 96 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com 3 Gently slide the drive into place until you hear a click or feel the drive securely installed. NOTE: If you are installing a new CD/DVD drive rather than replacing a drive, remove the drive panel inserts and slide the drive into place. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.
C7565bk1.book Page 97 Wednesday, January 26, 2005 1:37 PM 4 Connect the power and data cables to the drive. data cable power cable 5 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 6 Replace the computer cover (see page 99). 7 Replace the drive panel (see page 78). NOTICE: To connect a network cable, first plug the cable in to the network device and then plug it in to the computer.
C7565bk1.book Page 98 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Battery Replacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
C7565bk1.book Page 99 Wednesday, January 26, 2005 1:37 PM 5 Insert the new battery into the socket with the side labeled "+" facing up, and snap the battery into place. battery battery socket 6 Replace the computer cover (see page 99). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and turn them on.
C7565bk1.book Page 100 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com 6 Ensure that the cover is seated correctly before moving it to the upright position. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and turn them on.
C7565bk1.book Page 101 Wednesday, January 26, 2005 1:37 PM Appendix Specifications Processor Processor type Intel® Pentium® 4 with Hyper-Threading technology NOTE: Not all Pentium 4 processors support Hyper-Threading technology.
www.dell.com | support.dell.com C7565bk1.book Page 102 Wednesday, January 26, 2005 1:37 PM Video Type PCI Express Audio Type ADI 1986 CoDec Expansion Bus Bus type Bus speed PCI 2.
C7565bk1.book Page 103 Wednesday, January 26, 2005 1:37 PM Drives Externally accessible: one 3.5-inch drive bay (FlexBay) two 5.
www.dell.com | support.dell.com C7565bk1.book Page 104 Wednesday, January 26, 2005 1:37 PM Controls and Lights Power control push button Power light green light — Blinking green in sleep state; solid green for power-on state. amber light — Blinking amber indicates a problem with the power supply inside the computer. If the system cannot boot and there is a solid amber light, this indicates a problem with the system board (see "Power Problems" on page 36).
C7565bk1.book Page 105 Wednesday, January 26, 2005 1:37 PM Environmental Temperature: Operating 10° to 35°C (50° to 95°F) NOTE: At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft). Storage Relative humidity –40° to 65°C (–40° to 149°F) 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 20 inches/sec (50.
C7565bk1.book Page 106 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear. 3 Once this F2 prompt appears, press immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press .
C7565bk1.book Page 107 Wednesday, January 26, 2005 1:37 PM Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features. Option Field — This field contains information about each option. In this field you can view your current settings and make changes to your settings.
C7565bk1.book Page 108 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific information.
C7565bk1.book Page 109 Wednesday, January 26, 2005 1:37 PM USB for FlexBay This field enables and disables the internal USB for FlexBay. Off = Internal USB for FlexBay is disabled. On = Internal USB for FlexBay is disabled. The factory default setting is On. NOTE: This USB option appears only if a FlexBay device is installed. LPT Port Mode Identifies and defines the parallel port settings. You can set the parallel port to Off, AT, PS/2, EPP, or ECP.
www.dell.com | support.dell.com C7565bk1.book Page 110 Wednesday, January 26, 2005 1:37 PM Security This section displays available system security options. Admin Password This option provides restricted access to the computer's system setup program in the same way that access to the system can be restricted with the System Password option. System Password Displays the current status of the system's password security feature and allows a new system password to be assigned and verified.
C7565bk1.book Page 111 Wednesday, January 26, 2005 1:37 PM POST Behavior Fastboot When set to On (default), your computer starts more quickly because it skips certain configurations and tests. Numlock Key This option involves the rightmost bank of keys on your keyboard. When set to On (default), this option activates the numeric and mathematical features shown at the top of each key. When set to Off, this option activates the cursor-control functions labeled on the bottom of each key.
C7565bk1.book Page 112 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer (see page 53) and try again. The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it.
C7565bk1.book Page 113 Wednesday, January 26, 2005 1:37 PM 2 Locate the 3-pin password jumper (PSWD) on the system board (see page 61), and attach the jumper plug to pins 2 and 3 to clear the password. NOTE: When you receive your computer, the jumper plug is attached to pins 1 and 2. 3 Close the computer cover (see page 99). 4 Connect your computer and monitor to electrical outlets, and turn them on. 5 After the Microsoft® Windows® desktop appears on your computer, shut down the computer (see page 53).
C7565bk1.book Page 114 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 53. 2 Reset the current CMOS settings: a Locate the 2-pin CMOS jumper (RTCRST) on the system board (see page 61). b Remove the jumper plug from pins 2 and 3.
C7565bk1.book Page 115 Wednesday, January 26, 2005 1:37 PM Mouse If your screen cursor skips or moves abnormally, clean the mouse. To clean a non-optical mouse: 1 Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. 2 Wipe the ball with a clean, lint-free cloth. 3 Blow carefully into the ball cage to dislodge dust and lint. 4 If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol.
C7565bk1.book Page 116 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com Dell Technical Support Policy (U.S.
C7565bk1.book Page 117 Wednesday, January 26, 2005 1:37 PM Once you have determined your system’s FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
C7565bk1.book Page 118 Wednesday, January 26, 2005 1:37 PM www.dell.com | support.dell.com FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: DCSM Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.
C7565bk1.book Page 119 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: us_latin_services@dell.com Country Code: 54 E-mail for desktop and portable computers: la-techsupport@dell.com City Code: 11 Area Codes, Local Numbers, and Toll-Free Numbers E-mail for servers and EMC: la_enterprise@dell.
www.dell.com | support.dell.com C7565bk1.book Page 120 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Barbados General Support Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 Country Code: 32 E-mail for French Speaking Customers: support.euro.dell.
C7565bk1.book Page 121 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Chile (Santiago) Department Name or Service Area, Website and E-Mail Address Sales, Customer Support, and Technical Support Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1230-020-4823 Country Code: 56 City Code: 2 China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.
www.dell.com | support.dell.com C7565bk1.book Page 122 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
C7565bk1.book Page 123 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com C7565bk1.book Page 124 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
C7565bk1.book Page 125 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K.
www.dell.com | support.dell.com C7565bk1.book Page 126 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
C7565bk1.book Page 127 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.
www.dell.com | support.dell.com C7565bk1.
C7565bk1.book Page 129 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: http://support.euro.dell.
www.dell.com | support.dell.com C7565bk1.book Page 130 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Singapore (Singapore) Website: support.ap.dell.
C7565bk1.book Page 131 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com C7565bk1.book Page 132 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: ap_support@dell.
C7565bk1.book Page 133 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 Uruguay E-mail: dell_direct_support@dell.
www.dell.com | support.dell.com C7565bk1.book Page 134 Wednesday, January 26, 2005 1:37 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
C7565bk1.book Page 135 Wednesday, January 26, 2005 1:37 PM Index A audio.
C7565bk1.
C7565bk1.book Page 137 Wednesday, January 26, 2005 1:37 PM memory (continued) installing, 63 problems, 34 removing, 65 type supported, 62 O messages error, 30 P microphone connector, 56, 58 Microsoft Windows label, 10 modem problems, 29 monitor blank, 40 clone mode, 22 connect DVI, 20-21 connect TV, 20-21 connect two, 20-21 connect VGA, 20-21 display settings, 22 extended desktop mode, 22 hard to read, 41 motherboard.
C7565bk1.
C7565bk1.
C7565bk1.
