Dell™ Dimension™ 8200 Technical Overview Controls and Lights Solving Problems System Codes and Messages Technical Specifications System Setup Program Adding Parts Documentation Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Back to Contents Page System Codes and Messages Dell™ Dimension™ 8200 Diagnostic Codes POST Beep Codes System Messages Diagnostic Codes Your computer is equipped with four diagnostic lights, which are labeled "A," "B," "C," and "D" on the back of the computer. Each of the four lights can be yellow, green, or off as shown in the following table. When the computer is turned on or restarted and it is functioning normally, the lights flash during POST.
assistance. IDE bus failure has occurred. Reseat the drive cables. If the problem persists, see "Contacting Dell" in the Solutions Guide for instructions on obtaining technical assistance. USB port or a device connected to it has failed initialization. Disconnect the device from the USB connector. If the problem persists, see "Contacting Dell" in the Solutions Guide for instructions on obtaining technical assistance. Other failure.
CH-2 Timer Error An error is occurring on the timer on the system board. See "Contacting Dell" in the Solutions Guide for instructions on obtaining technical assistance. CMOS Battery State Low The system configuration information in the system setup program is incorrect, or the battery charge may be low. Enter the system setup program and verify the system configuration; then restart the computer.
Back to Contents Page Documentation Dell™ Dimension™ 8200 Printed Documentation Online Documentation Printed Documentation HINT: You must right- click the link for a portable document format (PDF) file and save the file to your hard drive. Attempting to open large PDF files through your browser causes your computer to freeze. To save PDF files (files with an extension of .
Back to Contents Page Adding Parts Dell™ Dimension™ 8200 Safety Instructions Adding a Second Hard Drive Shutting Down the Computer Adding Other Drives Reattaching the Front Door and Hinge Arms Replacing the Microprocessor Opening the Computer Cover Removing the Front I/O Panel Adding Cards Replacing the Power Supply Removing Cards Replacing the System Board Adding Memory Closing the Computer Cover Replacing an AGP Card Safety Instructions Use the following safety guidelines to help protect y
l To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before disconnecting a device from the computer. l To help prevent electric shock, plug the computer and device power cables into properly grounded electrical outlets. These cables are equipped with 3prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs.
any of your computer's electronic components, such as the microprocessor. You can do so by touching an unpainted metal surface on the computer chassis. As you continue to work inside the computer, periodically touch an unpainted metal surface to remove any static charge your body may have accumulated.
2. Lower the hinge arms to the vertical position. 3. Align the two clips on the inside of the front door with the two hinge arms. 4. Press inward on the front door until it clips to both hinge arms. Reattaching the Hinge Arms 1. Shut down the computer. 2. Disconnect the power cable from your computer. 3. Remove the front door, if it is attached. The front door snaps off of the two hinge arms. 4. Remove the front-panel insert above the front-door bay area.
7. Pull the arms toward you until they snap into place. NOTICE: Using excessive force to pull the hinge arms into place may damage the arms or the front panel. If the hinge arms don't snap back into place on the first attempt, slightly reposition the arms and try again. 8. After the hinge arms clip into place, lower and raise the arms two or three times to properly seat them. 9. Reattach the front-panel insert. 10. Reconnect the power cable to your computer. 11.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1. Shut down the computer. 2. Turn off any attached devices and disconnect them from their electrical outlets. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3.
8. Lower the plastic securing lever. 9. Connect any cables that should be attached to the card. See the documentation that came with the card for information about the card cable connections. 10. Close the computer cover. 11. Connect your computer and devices to their electrical outlets, and turn them on. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 12.
HINT: Installing filler brackets over empty card- slot openings is necessary to maintain Federal Communications Commission (FCC) certification of the computer. The brackets also keep dust and dirt out of your computer. 8. If you are not replacing the card, install a filler bracket in the empty card-slot opening. If you are adding a card, see "Adding Cards." 9. Lower the securing lever. 10. Close the computer cover. 11. Connect your computer and devices to their electrical outlets, and turn them on.
The only two valid memory configurations are: l A pair of matched memory modules installed in connectors RIMM1 and RIMM2 with continuity modules installed in connectors RIMM3 and RIMM4 or l A pair of matched memory modules installed in connectors RIMM1 and RIMM2 and another matched pair installed in connectors RIMM3 and RIMM4 To install memory modules: HINT: Memory purchased from Dell is covered under your computer warranty. 1. Shut down the computer. 2.
7. Align the notches on the bottom of the module with the crossbars in the connector. NOTICE: To avoid breaking the memory module, do not press near the middle of the module. 8. Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module. 9. 10.
6. To replace the AGP card, gently press it down into the slot connector until it clicks into place. Press the card clip lever while inserting the card into the slot connector. Adding a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." Your computer includes one hard drive. To add a second hard drive: 1. Shut down the computer. 2. Turn off any attached devices and disconnect them from their electrical outlets.
b. Press in the two green rail tabs and pull the first hard drive out of the upper bay. NOTICE: Do not install any drive into the lower hard-drive bay until after you have removed the green drive rails from the inside of the hard-drive cage. 9. c. Gently slide the first hard drive into the lower bay until you hear a click. d. Reconnect the power cable and the data cable to the back of the first hard drive. Gently slide the new hard drive into the upper bay until you hear a click.
NOTICE: To avoid possibly damaging the drive by electrostatic discharge (ESD), ground yourself by periodically touching an unpainted metal surface on the back of the computer. Your computer includes a floppy drive and a CD or DVD drive. You can add other devices, such as a Zip drive, a CD-RW drive, or a tape drive. 5.25-Inch Devices CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." 1. Shut down the computer. 2.
10. Connect a power cable to the drive. See the documentation that came with the drive for instructions on connecting a drive cable to the drive and system board. HINT: Your computer uses cable-select drive cables. This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device.
8. Remove the two shorter, green plastic rails from the inside of the computer cover. These rails are not attached to the computer cover with screws. To remove the rails, firmly pull the rails from the drive cage. 9. Attach the rails to the drive using the screws supplied with the drive. Ensure that the rail tabs are positioned at the back of the drive. 10. Gently slide the drive into the bay until you hear a click. 11. Carefully replace the drive bay cover.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3. Disconnect the power cable from your computer, and then press the power button to ground the system board. 4. Open the computer cover. 5. Disconnect the cooling fan power cable from the FAN2 connector on the system board. 6. Disconnect the +12-VDC P2 DC power cable from the J5C1 connector on the system board. 7. Lift up the airflow shroud. 8.
11. Remove the microprocessor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new microprocessor. Installing the Microprocessor NOTICE: You must position the microprocessor package correctly in the socket to avoid permanent damage to the microprocessor and the computer. 1. If the release lever on the ZIF socket is not extended to the release position, move it to that position. 2.
Removing the Front I/O Panel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." 1. Shut down the computer. 2. Turn off any attached devices and disconnect them from their electrical outlets. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3. Disconnect the power cable from your computer, and then press the power button to ground the system board. 4.
Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives. It is important to route these cables properly when you replace them to prevent them from being pinched or crimped. 6. Remove the two screws that secure the power supply to the back of the computer. 7. Press the "PUSH" button located on the floor of the computer frame. 8. Slide the power supply toward the front of the system approximately 1 inch. 9.
To attach the riser extension to the riser system board: 1. Align the two metal clips on the riser extension with the two slots on the metal base of the riser system board. 2. Align the brown RISER connector on the riser extension with the pad connectors on the riser system board. 3. Gently press the two pieces together until their edges are flush. Removing the System Board CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." 1.
NOTICE: The system board and the metal tray are attached and are removed as one piece. 5. Remove or move any components that restrict access to the system board. 6. Disconnect all cables from the system board. Before you remove the existing system board, visually compare the replacement system board to the existing system board to make sure that you have the correct part. Note that the one-piece system board and the two-piece, riser system board are interchangeable. 7. Remove the shipping screw.
Gently pull the power cables toward you so that they do not get caught underneath the drives. 2. Ensure that no tools or extra parts are left inside the computer. 3. Close the cover: a. Pivot the cover down. b. Press down on the right side of the cover until it closes. c. Press down on the left side of the cover until it closes. d. Ensure that both sides of the cover are locked. If not, repeat step 3.
Back to Contents Page Solving Problems Dell™ Dimension™ 8200 Accessing Help Files Microsoft® Windows® Error Messages Power Problems General Program Problems Start-Up Error Messages Internet Connection Problems Video and Monitor Problems E-Mail Problems Sound and Speaker Problems Resolving Other Technical Problems Printer Problems Reinstalling Drivers Scanner Problems Resolving Software and Hardware Incompatibilities Modem Problems Using System Restore Mouse Problems Reinstalling Windows XP
interference: power extension cables, keyboard and mouse extension cables, too many devices on a power strip, or multiple power strips connected to the same electrical outlet. Check the Power Properties — See the Tell Me How help file or search for the keyword standby in Help and Support (Help in Windows Me and Windows 2000). To access help files, see "Accessing Help Files." Start-Up Error Messages Operating system not found — Call Dell for technical assistance.
Sound and Speaker Problems HINT: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off. Ensure that the subwoofer and the speakers are turned on — See the setup diagram supplied with the speakers. Adjust the speaker controls — Adjust the volume, bass, or treble controls to eliminate distortion.
Windows Me and Windows 2000 1. Click the Start button, point to Settings, and then click Printers. If the printer is listed, right-click the printer icon. 2. Click Properties, and then select the Details tab in Windows Me and the Ports tab in Windows 2000. Ensure that the Print to the following port(s): setting is USB. Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
If all commands receive responses, the modem is operating properly. Be sure that you have subscribed to an Internet service provider — Contact an Internet service provider to subscribe. Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities." Mouse Problems Connect a USB mouse only to the USB connectors on the back of the computer — The USB connectors on the front of the computer are intended only for devices such as digital cameras and gaming joysticks.
If you cannot play a music CD or install a program from a CD HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. Ensure that Windows recognizes the drive — In Windows XP, click the Start button, and then click My Computer. In Windows Me and Windows 2000, double-click the My Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
Network Problems Check the network cable connector — Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack as shown on the START HERE sheet for your computer. Check the network lights on the back of the computer — A green light indicates a 10 Mbps network connection, and an orange light indicates a 100 Mbps network connection. The light blinks amber when there is any network traffic. If the light is dark, try replacing the network cable.
A solid blue screen appears HINT: ScanDisk may run when you restart the computer. Follow the instructions on the screen. Turn the computer off — If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. The solid blue screen appears because you were not able to perform a proper Windows shutdown.
Go to the Dell | Support website — Go to support.dell.com for help with general usage, installation, and troubleshooting questions. E-mail Dell — Go to support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. Call Dell — If you cannot solve your problem using the Dell | Support website or e-mail service, call Dell for technical assistance.
6. Click Roll Back Driver. Resolving Software and Hardware Incompatibilities Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. Windows XP To check for conflicts on a computer running Windows XP: 1. Click the Start button, and then click Control Panel. 2. Click Performance and Maintenance, and then click System. 3. Click the Hardware tab, and then click Device Manager. 4.
5. Click View, and then click Resources by connection. 6. Double-click Interrupt request (IRQ) to view the IRQ assignments. Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled. 7. 8. 9. Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the Device Manager. Resolve these conflicts before checking specific devices.
1. Click the Start button, point to All Programs (Programs in Windows Me)—> Accessories—> System Tools, and then click System Restore. 2. Click Create a restore point. 3. Click Next. 4. Type a name for your new restore point in the Restore point description field. The present date and time are automatically added to your restore point. 5. Click Create (click Next in Windows Me). 6. Click OK (click Close in Windows Me).
2. Turn off the computer, and then turn the computer on again. 3. When the blue Dell logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the computer and try again. 4. Use the arrow keys to select the CD-ROM option, and then press . 5. When the Windows XP Setup screen appears, press to select To set up Windows now. 6.
8. Click Next in the Welcome to Windows Me window. 9. Select the directory in which Windows resides. If c:\windows (recommended) is displayed, select it, and then click Next. If c:\windows.000 (recommended) is displayed, click Other, change c:\windows.000 to c:\windows, and then click Next. 10. Ensure that Typical is selected, and then click Next. 11. Specify a computer name, workgroup, and computer description, if desired, and then click Next. 12.
9. Press again to restart your computer. 10. Click Next when the Welcome to the Windows 2000 Setup Wizard screen appears. 11. When the Regional Settings screen appears, select the settings for your locale, and then click Next. 12. Enter your name and organization in the Personalize Your Software screen, and then click Next. 13. Type the Windows product key in the fields provided, and then click Next.
Back to Contents Page Technical Specifications Dell™ Dimension™ 8200 Microprocessor Audio2 System Information Video Expansion Bus Controls and Lights Memory Power Drives Physical Ports and Connectors Environmental Microprocessor Microprocessor type Intel® Pentium® 4 microprocessor 1.50, 1.60, 1.80, 1.90, 2.00, 2.20, or 2.40 GHz (400 MHz); or 2.26, 2.40, 2.53, 2.66, or 2.
Externally accessible: Serial 9-pin connector; 16550C-compatible Parallel 25-hole connector (bidirectional) Video 15-hole connector Keyboard 6-pin mini-DIN connector or USB connector Mouse 6-pin mini-DIN connector or USB connector USB two front-panel and two back-panel USB–compliant connectors Headphone front-panel miniature jack Audio1 three miniature jacks for line-in, line-out, and microphone Internally accessible: Primary IDE channel 40-pin connector on PCI local bus Secondary IDE chan
Back to Contents Page
Back to Contents Page System Setup Program Dell™ Dimension™ 8200 Overview Viewing Settings Clearing Forgotten Passwords Overview The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, don't change the settings for this program. Certain changes might make your computer work incorrectly. See the following figure for an example of the main screen of the program. Viewing Settings 1. Turn on (or restart) your computer. 2.
up menu of additional options. l Key functions – A line of boxes across the bottom of all system setup screens that lists keys and their functions within the system setup program. l Help – Press for information on the option that is selected (highlighted). Option Function System Time Displays the system time. System Date Displays the system date. Diskette Drive A: Displays floppy drive details. Primary Drive 0: Displays primary hard drive 0. The default is Auto.
The following table shows System Security option information. Option Function Password Status Locks and unlocks the password option. The default is Unlocked. System Password Enables and disables the system password. The default is Disabled. Setup Password Enables and disables the setup password. The default is Disabled. PXE BIS Specifies how the computer will respond to boot integrity services authentication requests when no certificate has been installed.
Back to Contents Page Technical Overview Dell™ Dimension™ 8200 Internal View System Board Connectors and Sockets Socketed Microprocessor Power Supply DC Power Connectors IDE Interface Cable Connections for Dell-Installed Drives Placement of Dell-Installed Cards Internal View CAUTION: Before you begin any of the procedures in this section, read "Safety Instructions." NOTICE: Be careful when opening the computer cover to ensure that you do not inadvertently disconnect cables from the system board.
Socketed Microprocessor The 478-pin, socketed Intel® Pentium® 4 microprocessor, shown above with the heat sink attached, contains an integrated 8-KB primary (L1) cache with a secondary (L2) 256-KB Advanced Transfer Cache that resides in the processor's core and runs at the processor's internal clock speed. The socketed microprocessor inserts into the ZIF connector mounted on the system board. A clip secures the heat sink to the connector.
+3.3 VDC 1.0/0.03 14.04 12.0 –12 VDC 0.0 1.0 12.0 +5 VFP 0.0 2.0 12.0 When the current load is outside of the ranges listed, but within each specified output current range, the +5-V, +12-V, and +3.3-V outputs are allowed to regulate at +/–10% of nominal DC voltages. 1 Maximum continuous total DC output cannot exceed 200 W. Maximum continuous combined load on +5-VDC and +3.3-VDC outputs cannot exceed 135 W. 2 Peak +12-VDC output power (up to 12 A) does not exceed 15 seconds in duration.
4 +5 VDC Red 5 COM Black 6 +5 VDC Red 7 COM Black 8 POK Gray 9 +5 VFP Purple 10 +12 VDC Yellow 11 +3.
2 COM Black 3 COM Black 4 +12 VDC Yellow IDE Interface Cable Connections for Dell-Installed Drives IDE Channel Connector Location DellInstalled Drive Primary IDE master End connector on PRI IDE connector cable Hard drive Primary IDE slave Middle connector on PRI IDE connector cable Zip drive Secondary IDE master End connector on SEC IDE connector cable CD or DVD drive Secondary IDE slave Middle connector on SEC IDE connector cable CD-RW drive Placement of Dell-Installed Cards Card
Back to Contents Page Controls and Lights Dell™ Dimension™ 8200 Front View Back View Front View CD Activity Light The CD activity light is on when the computer reads data from the CD drive. CD Drive Eject Button Press this button to eject your CD from the CD drive. Floppy Drive Eject Button Press this button to eject a disk from the floppy drive. Hard-Drive Light The hard-drive light is on when the computer reads data from or writes data to your hard drive.
Windows Label This Microsoft® Windows label provides the product key for your copy of Windows. You will need this information if you ever reinstall Windows. USB Connectors NOTICE: This computer supports the use of a USB hub. However, do not connect two or more USB hubs to a USB connector. Doing so may cause the computer to unexpectedly reboot. HINT: If you attach a USB device that was not included in your original computer order, you may need to install a specific driver to make the device work.
Voltage Selection Switch The voltage selection switch must be set to match the AC power available at your location. The switch should be set for 115 V in most of North and South America and some Far Eastern countries such as Japan, South Korea, and Taiwan. For most of Europe, the Middle East, and the Far East, the switch should be set for 230 V. NOTE: The voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V.
Back to Contents Page Dell™ Dimension™ 8200 Hints, Notices, and Cautions Abbreviations and Acronyms Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
