Dell™ Dimension™ 2400 Series service tag CD or DVD headphone connector CD or DVD drive activity light CD or DVD eject button CD or DVD volume control dial second bay for optional drive floppy-drive eject button* floppy-drive activity light* power light hard-drive activity light power button USB 2.0 connectors (2) headphone connector *On computers with an optional floppy drive.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Tell Me How help file. To access help files, see page 9.
Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finding Information for Your Computer 1 . . . . . . . . . . . . . . . . . . . 9 Setting Up and Using Your Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Cable . . . . . . . . Connecting a Parallel Printer Connecting a USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IEEE 1394 Device Problems . Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . 23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Lockups and Software Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 24 24 25 25 25 25 26 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 The computer does not start up . . . . . . . . . . . . . . . .
Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resolving Software and Hardware Incompatibilities 4 42 43 . . . . . . . . . . . . 44 . . . . . . . . . . . . . . . . . . . 45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 47 Removing and Installing Parts Front and Back View of the Computer . Front View Back View . .
FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Contacting Dell Index 6 Contents 77 77 77 78 Class A . . . . . . . . . . . Class B . . . . . . . . . . . FCC Identification Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Instructions See your Product Information Guide for safety instructions.
Safety Instructions www.dell.com | support.dell.
Finding Information for Your Computer What are you looking for? Find It Here • How to set up my computer Setup Diagram • Tips on using Windows • How to clean my computer • How to use my mouse and keyboard Tell Me How Help File 1 Click the Start button and click Help and Support. 2 Click User and system guides and click User’s guides. 3 Click Tell Me How.
www.dell.com | support.dell.com What are you looking for? Find It Here • Latest drivers for my computer Dell Support Website — support.dell.
Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. • Contact the printer manufacturer for technical assistance.
www.dell.com | support.dell.com parallel connector on computer connector on printer screws (2) clips (2) parallel printer cable notches (2) 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.
USB connector on computer USB printer cable USB connector on printer Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable, perform the following steps. NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.
www.dell.com | support.dell.com network adapter connector on computer network wall jack network cable Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next.
• Cable modem connections that provide high-speed Internet access through your local cable TV line. If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions. Setting Up Your Internet Connection To set up an AOL or MSN connection: 1 Save and close any open files, and exit any open programs.
www.dell.com | support.dell.com Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs. This section applies only to computers that have a CD-R, CD-RW, DVD+RW, DVD+R, or DVD/CD-RW combo drive. The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs.
Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project. • You must use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos. • You cannot create audio DVDs with Sonic RecordNow. • Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.
www.dell.com | support.dell.com Booting to a USB Device NOTE: To boot to a USB device, the device must be bootable. To ensure that your device is bootable, check the device documentation. To restart your computer to a USB device such as a floppy drive, memory key, or CD-RW drive: 1 Connect the USB device to a USB connector (see page 46). 2 Shut down the computer through the Start menu (see page 18). 3 Turn on the computer. When the DELL™ logo appears, press immediately.
Solving Problems Battery Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
www.dell.com | support.dell.com CHECK FOR INTERRUPT REQUEST CONFLICTS. — See page 44. RUN THE DELL DIAGNOSTICS — See page 38. CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL — • Click the speaker icon in the lower-right corner of your screen.
Hard drive problems RUN CHECK DISK — Windows XP 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. 4 Click the Tools tab. 5 Under Error-checking, click Check Now. 6 Click Scan for and attempt recovery of bad sectors. 7 Click Start. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Connect the modem to an analog telephone jack only.
www.dell.com | support.dell.com RUN THE MODEM HELPER DIAGNOSTICS — Click the Start button, point to All Programs, and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS — 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem.
NON-SYSTEM DISK ERROR — Remove the floppy disk from the drive and restart your computer. NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN — Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, run the program that you want to use first. OPERATING SYSTEM NOT FOUND — Contact Dell (see page 78). x:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — The floppy drive cannot read the disk.
www.dell.com | support.dell.com Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CHECK THE KEYBOARD CABLE — • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer (see page 18), reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer. • Check the cable connector for bent or broken pins and for damaged or frayed cables.
A program stops responding END THE PROGRAM — 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.
www.dell.com | support.dell.com Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly.
Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CHECK THE MOUSE CABLE — 1 Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins. 2 Remove mouse extension cables, if used, and connect the mouse directly to the computer. 3 Shut down the computer (see page 18), reconnect the mouse cable as shown on the setup diagram for your computer, and then restart the computer.
www.dell.com | support.dell.com Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack. CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — No light indicates that no network communication exists. Replace the network cable.
IF THE POWER LIGHT IS AMBER AND GREEN OR STEADY AMBER — The computer is receiving electrical power, but an internal power problem might exist. • Ensure that the voltage selection switch is set to match the AC power at your location (if applicable). • Ensure that the processor power cable is securely connected to the system board (see page 51). IF THE POWER LIGHT IS BLINKING AMBER — A device might be malfunctioning or incorrectly installed. • Remove and then reinstall the memory modules (see page 64).
www.dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS — 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3 Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. CHECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers.
www.dell.com | support.dell.com RUN THE SPEAKER DIAGNOSTICS REINSTALL THE SOUND DRIVER — See page 41. CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 44. No sound from headphones CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the headphone connector (see page 45). DISABLE DIGITAL MODE — Your headphones do not work if the CD drive is operating in digital mode.
Video and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the screen is blank NOTE: See the monitor documentation for troubleshooting procedures. CHECK THE MONITOR CABLE CONNECTION — • Ensure that the graphics cable is connected as shown on the setup diagram for your computer. • If you are using a graphics extension cable and removing the cable solves the problem, the cable is defective.
www.dell.com | support.dell.com MOVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES — Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE ADJUST THE WINDOWS DISPLAY SETTINGS — 1 Click the Start button, click Control Panel, and then click Appearance and Themes. 2 Click Display and click the Settings tab.
Advanced Troubleshooting Diagnostic Lights To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the back panel (see page 47). The lights can be yellow or green. When the computer starts normally, the lights flash. After the computer starts, all four lights display solid green. If the computer malfunctions, the color and sequence of the lights identify the problem.
www.dell.com | support.dell.com Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one memory module installed, reinstall it (see page 64) and restart the computer. • If you have two or more memory modules installed, remove the modules, reinstall one module (see page 64), and then restart the computer. If the computer starts normally, reinstall an additional module.
Light Pattern Problem Description Suggested Resolution A possible floppy or hard drive failure has occurred. Reseat all power and data cables and restart the computer. A possible USB failure has occurred. Reinstall all USB devices, check cable connections, and then restart the computer. No memory modules are detected. • Reinstall all memory modules (see page 64) and restart the computer.
www.dell.com | support.dell.com Light Pattern Problem Description Suggested Resolution Another failure has occurred. • Ensure that the cables are properly connected to the system board (see page 51) from the hard drive, CD drive, and DVD drive. • If the problem persists, contact Dell (see page 78). The computer is in a normal operating condition after POST. None.
4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 38). Dell Diagnostics Main Menu 1 2 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.
www.dell.com | support.dell.com Tab Function Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
5 Click Device Manager. 6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see page 41). Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.
www.dell.com | support.dell.com Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access help, see page 10.
Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Click Undo my last restoration and click Next.
www.dell.com | support.dell.com Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked.
Removing and Installing Parts Front and Back View of the Computer Front View 1 12 11 2 10 3* 9* 4 8 7 6 5 *On computers with an optional floppy drive.
www.dell.com | support.dell.com 1 CD or DVD drive activity light 2 CD or DVD eject button Press to eject your CD from the CD or DVD drive. 3 floppy-drive eject button Press to eject a disk from the floppy drive. The drive activity light is on when the computer reads data from the CD or DVD drive. (On computers with an optional floppy drive.) 4 hard-drive activity light The hard-drive light is on when the computer reads data from or writes data to the hard drive.
Back View 15 14 13 1 2 12 11 3 10 9 4 8 5* 6 7 *May not be present on all computers. 1 mouse connector Plug a standard mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector. 2 diagnostic lights (4) Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 35.
www.dell.com | support.dell.com 6 network adapter connector To attach your computer to a network or modem, connect one end of a network cable to either a network jack or your network device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. On computers with a network connector card, use the connector on the card.
Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Shut down the computer through the Start menu (see page 18). 2 Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.
www.dell.com | support.dell.com Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover. CD or DVD drive floppy drive* hard drive power supply system board *May not be present on all computers.
System Board Components CD drive connector (J20) hard drive connector (J23) main power connector (J21) floppy drive connector (J18) control panel connector (J28) battery socket (BT1) CMOS jumper (JP2) power indicator (LED1) front-panel I/O connector (J27) memory module connectors (DDR1, DDR2) password jumper (JP1) fan connector (J30) front-panel audio connector (J29) microprocessor connector (U16) 12-V power connector (J10) modem telephony connector (J25) CD audio connector (J8) PCI card slots (3
www.dell.com | support.dell.com NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3 Disconnect any telephone or telecommunication lines from the computer. 4 Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
card card cutout card connector on system board crossbar Ensure that the card is fully seated and that its bracket is within the card slot. not fully seated card fully seated card bracket within slot bracket caught outside of slot 9 10 Secure the filler bracket onto the end of the card with the screw you removed in step 7. Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections.
www.dell.com | support.dell.com 11 Replace the computer cover (see page 68). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 12 Connect your computer and devices to electrical outlets, and turn them on. 13 Install any drivers required for the card as described in the card documentation.
side hinges (3) front panel top tab release lever middle tab bottom tab 7 Press in the two insert tabs, and then push out the front-panel insert.
www.dell.com | support.dell.com tabs (2) insert 8 Connect the floppy-drive power cable to the back of the drive. CAUTION: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 9 10 Connect the data cable to the back of the drive and to the floppy drive connector on the system board (see page 51). Position the top of the floppy drive bracket so that it is completely flush with the bottom of the upper drive bay, and then slide the floppy drive bracket forward into place.
top bracket screw drive bracket floppy drive 11 Secure the floppy drive bracket with the top bracket screw that came with your drive. 12 Reattach the front panel to the side hinges, and then rotate it until it snaps onto the front of the computer.
www.dell.com | support.dell.com side hinges (3) front panel 13 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 14 Replace the computer cover (see page 68). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 58 15 Connect your computer and devices to electrical outlets, and turn them on.
22 Press . 23 Press . 24 Press to Save changes and Exit. The computer restarts. 25 See the documentation that came with the drive for instructions on installing any software required for drive operation. Adding a Second CD or DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Shut down the computer through the Start menu (see page 18).
www.dell.com | support.dell.com side hinges (3) front panel top tab release lever middle tab bottom tab 7 60 Pull the two front-panel tabs towards you, and then push out the front-panel insert.
insert tabs (2) 8 Ensure that the jumper setting on the new drive is set for "cable select" (see the documentation that came with the drive for information). 9 Remove two extra alignment screws, shown in the illustration on page 62, from the front of the computer and insert them into the drive. drive alignment screws (2) NOTE: Some computers come with only two extra alignment screws; others come with four. You only need two alignment screws for this procedure.
www.dell.com | support.dell.com 10 Gently slide the drive into place. drive securing screw extra alignment screws (2 or 4) alignment screws (2) 11 Once the drive is in place, apply pressure to ensure that the drive is fully seated. 12 Use the securing screw that came with the drive to attach the drive to the computer. CAUTION: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 62 13 Connect the power cable to the system board.
side hinges (3) front panel 17 Replace the computer cover (see page 68). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 18 Connect your computer and devices to electrical outlets, and then turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.
www.dell.com | support.dell.com Adding Memory You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see "Memory" on page 70. Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Shut down the computer through the Start menu (see page 18). 2 Ensure that your computer and attached devices are turned off.
7 Align the notch on the bottom of the module with the crossbar in the connector. notch memory module cutouts (2) crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 8 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module. 9 Replace the computer cover (see page 68).
www.dell.com | support.dell.com Removing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Memory purchased from Dell is covered under your computer warranty. 1 Shut down the computer through the Start menu (see page 18). 2 Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now.
3 Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 4 Disconnect any telephone or telecommunication lines from the computer.
www.dell.com | support.dell.com 11 Access the system setup program (see page 74) and restore the settings you recorded in step 1. 12 Properly dispose of the old battery (see ). Replacing the Computer Cover 1 Ensure that all cables are connected, and fold cables out of the way. 2 Ensure that no tools or extra parts are left inside the computer. 3 Place the cover on the computer. 4 Slide the cover towards the front of the computer until it fits completely into place.
Appendix Specifications Microprocessor Microprocessor type Intel® Pentium® 4 or Celeron® L1 cache 8 KB first-level (Pentium 4 and Celeron). L2 cache 256- or 512-KB (displayed in the system setup program) pipelined-burst, eight-way set associative, write-back SRAM (Pentium 4); 128-KB SRAM that resides in the processor’s core. The L2 cache runs at the processor’s internal clock speed (Celeron).
www.dell.com | support.dell.com Memory Architecture DDR SDRAM Memory connectors two Memory capacities 128-, 256-, or 512-MB Minimum memory 128 MB shared DDR SDRAM NOTE: Between 32 and 64 MB of system memory may be allocated to support graphics, depending on system memory size and other factors. Maximum memory 2 GB Memory type PC2100 (266-MHz) or PC2700 (333-MHz) DDR SDRAM (non-ECC) Drives Externally accessible two 5.25-inch bays one 3.
Ports and Connectors (continued) Internally accessible: Primary IDE channel 40-pin connector on PCI local bus Secondary IDE channel 40-pin connector on PCI local bus Floppy drive (optional) 34-pin connector Video Video controller integrated Intel 3D Extreme Graphics Audio Audio controller integrated audio Network Network controller Integrated 10/100 Ethernet Controls and Lights Power control push button Front-panel power light solid green for power-on state; blinking green for standby state;
www.dell.com | support.dell.com Environmental Temperature: Operating 10° to 35°C (50° to 95°F) NOTE: At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft). Storage Relative humidity –40° to 65°C (–40° to 149°F) 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz Storage 2.20 Grms at 10 to 500 Hz Maximum shock: Nonoperating (half-sine pulse) 105 G, 2 ms Nonoperating (faired-square wave) 32 G with a velocity change of 596.
Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.
www.dell.com | support.dell.com System Setup Program Screens The system setup screens are organized into the following sections: • • The menu bar at the top provides access to the main program screens: – Main provides settings for the basic computer configuration. – Advanced provides detailed settings for some computer features. – Security provides indications and settings for user and setup passwords. – Power provides settings for system power management features.
Changing Boot Sequence for Future Boots 1 Enter the system setup program (see page 72). 2 Use the arrow keys to highlight the Boot Sequence menu option and press to access the pop-up menu. NOTE: Write down your current boot sequence in case you want to restore it. 3 Press the up- and down-arrow keys to move through the list of devices. 4 Press the spacebar to enable or disable a device (enabled devices have a checkmark).
www.dell.com | support.dell.com 10 After the Microsoft Windows desktop appears on your computer, shut down the computer (see page 18). NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 11 Turn off any attached devices and disconnect them from their electrical outlets. 12 Disconnect the power cable from your computer, and then press the power button to ground the system board. 13 Remove the computer cover (see page 49).
Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.
www.dell.com | support.dell.com radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Anguilla General Support toll-free: 800-335-0031 Antigua and Barbuda General Support 1-800-805-5924 Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: us_latin_services@dell.com Country Code: 54 E-mail for desktop and portable computers: la-techsupport@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) toll-free: 1-800-247-9362 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Guyana General Support Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: apsupport@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.
www.dell.com | support.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code St. Lucia Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support 1-800-882-1521 St.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Trinidad/Tobago Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Appendix www.dell.com | support.dell.
Index B battery problems, 19 replacing, 66 BIOS, 72 booting changing the boot sequence, 74 booting to a USB device, 18 C CD drive adding, 59 problems, 20 conflicts resolving software and hardware incompatibilities, 44 copying CDs general information, 16 helpful tips, 17 how to, 16 copying DVDs general information, 16 helpful tips, 17 how to, 16 D drives problems, 19 DVDs, 16 E error messages, 22 diagnostic lights, 35 Express Service Code, 9 H hard drive problems, 21 Dell contacting, 78 Hardware Trou
Index K keyboard problems, 24 L lights back of computer, 35 diagnostic, 35 M messages error, 22 Microsoft License Label, 9 monitor blank, 33 hard to read, 33 problems, 33 O operating system reinstalling Windows XP, 42 P password clearing system setup, 75 power problems, 28 turning off your computer, 18 power light conditions, 28 98 Index printer cable, 11 connecting, 11 parallel, 11 problems, 29 setting up, 11 USB, 12 problems battery, 19 blue screen, 25 CD drive, 20 CD-RW drive, 20 computer cra
Troubleshooting (continued) Hardware Troubleshooter, 44 restore to previous state, 41-42 turning off your computer, 18 U USB devices, booting to, 18 V video problems, 33 voltage selection switch, 48 W Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 44 Help and Support Center, 10 help, accessing, 10 Hyper-Threading, 17 Program Compatibility Wizard, 25 reinstalling, 42 scanner, 30 System Restore, 41-42 wizards Program Compatibility Wizard, 25 volume adjusting, 31 Index 99
Index 100 Index
