Dell™ Dimension™ 2200 Technical Overview Controls and Lights Solving Problems System Codes and Messages Technical Specifications System Setup Program Adding and Replacing Parts Documentation Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Back to Contents Page System Codes and Messages Dell™ Dimension™ 2200 Diagnostic Codes POST Beep Codes System Messages Diagnostic Codes Your computer is equipped with four diagnostic lights, which are labeled "A," "B," "C," and "D" on the back of the computer. Each of the four lights can be yellow, green, or off as shown in the following table. When the computer is turned on or restarted and it is functioning normally, the lights flash during POST.
IDE bus failure has occurred. Reseat the drive cables. If the problem persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining technical assistance. USB port or a device connected to it has failed initialization. Disconnect the device from the USB connector. If the problem persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining technical assistance. Other failure.
CH-2 Timer Error An error is occurring on the timer on the system board. See "Contacting Dell" in the Owner's Manual for instructions on obtaining technical assistance. CMOS Battery State Low The system configuration information in the system setup program is incorrect, or the battery charge may be low. Enter the system setup program and verify the system configuration; then restart the computer.
Back to Contents Page Documentation Dell™ Dimension™ 2200 Printed Documentation Online Documentation Printed Documentation HINT: You must right-click the link for a PDF file and save the file to your hard drive. Attempting to open large PDF files through your browser causes your system to freeze. To save PDF files (files with an extension of .
Back to Contents Page Adding and Replacing Parts Dell™ Dimension™ 2200 Safety Instructions Shutting Down the Computer Removing the Computer Cover Looking Inside Your Computer Rotating the Power Supply Front Panel 3.5-Inch Front-Panel Insert Upper 3.5-Inch Drive Lower 3.5-Inch Floppy Drive 5.
1. Turn off your computer and all devices. 2. Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer. While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components. 3. Disconnect any devices connected to the computer, including the monitor, from their electrical outlets to reduce the potential for personal injury or shock.
3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. 4. Open the cover: a. Face the front of the computer. b. Place your left hand on the left side of the computer. c. Push back the release latch at the top back edge of the computer to release the computer cover into your left hand. 5. Lift the cover out from the curved hinge at the bottom of the computer.
1. Shut down the computer. 2. Turn off any attached devices and disconnect them from their electrical outlets. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. 4. Remove the computer cover. 5. Lay the computer on its side as shown in the following illustration.
5. While facing the front of the computer, press in the front-panel release tab at the top of the computer. 6. Swing the front panel away from the computer, disengage the two retaining hooks at the bottom of the front panel, and carefully pull it away from the computer. 7. To replace the front panel, fit the two front-panel retaining hooks into their corresponding slots on the computer frame. Rotate the front panel toward the computer until the front panel latches into position. 3.
7. Rotate the insert toward you, and remove it from the front panel. If you permanently remove a drive from the drive cage, replace the front-panel insert by inserting its two tabs into the slot in the front panel and rotating the insert forward until it snaps into place. Upper 3.5-Inch Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions.
10. Slide the drive assembly into the drive bay. NOTICE: Dell does not recommend routing cables over cards because the cables can restrict airflow, cause cooling problems, and interfere with removing and replacing the computer cover. If you must route cables over cards, be extremely cautious when removing and replacing the computer cover. 11. If you are installing a controller card, configure and install it in a connector slot now. Install the card as close as you can to the drive cage. 12.
14. Replace the front panel. 15. Make sure that no cable connections were loosened during the procedure. Arrange cables so that they will not interfere with replacing the power supply and computer cover. 16. Rotate the power supply back into place. 17. Replace the computer cover. 18. Plug your computer and devices into their electrical outlets, and turn them on. NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 19.
10. Remove the rails from each side of the existing drive, and install them on each side of the new drive. 11. Slide the drive assembly into the drive bay. 12. Connect the power and interface cables to the back of the floppy drive. 13. Replace the front panel. 14. Make sure that no cable connections were loosened during the procedure. Arrange cables so that they will not interfere with replacing the power supply and computer cover. 15. Rotate the power supply back into place. 16.
NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 18. See the drive's documentation for instructions on installing any software required for drive operation. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1.
NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 10. See the drive's documentation for instructions on installing any software required for drive operation. Power Supply and Fan Assembly CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. 4. Remove the computer cover. 5. Remove the front panel. 6. Disconnect the control panel cable from the FRONT PANEL connector on the system board. 7. Press the mounting tabs to release the control panel and remove the control panel assembly. 8.
7. Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector until it is fully seated. Make sure that the card is fully seated and that its bracket is within the card slot. 8. Secure the bracket on the end of the card with the screw you removed in step 6. 9. Connect any cables required for the card as described in the card documentation. 10. Rotate the power supply back into place. 11. Replace the computer cover.
13. Install any drivers required for the card as described in the card documentation. Removing Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1. Shut down the computer. 2. Turn off any attached devices and disconnect them from their electrical outlets.
8. Align the notches on the bottom of the module with the crossbars in the connector. NOTICE: To avoid breaking the memory module, do not press near the middle of the module. 9. Insert the module straight down into the connector, making sure that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
9. 10. Rotate the power supply back into place. Replace the computer cover. NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 11. Plug your computer and devices into their electrical outlets, and turn them on. 12. Access the system setup program and restore the settings you recorded in step 1.
NOTICE: Be careful not to bend any of the pins when you remove the microprocessor chip from its socket. Bending the pins can permanently damage the microprocessor chip. 10. Remove the chip from the socket. Leave the release lever extended so that the socket is ready for the new microprocessor. NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: Be careful not to bend any of the pins when you unpack the microprocessor.
c. Press down on the top of the fan to snap the clip over the tab on the bottom edge of the microprocessor socket. d. Connect the fan to the system board. 17. Rotate the power supply back into place. 18. Replace the computer cover. 19. Plug your computer and devices into their electrical outlets, and turn them on. NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 20.
13. 14. Carefully lift the system board out of the I/O gasket and remove the board from the computer. The I/O gasket is on the back of the computer where all of the input and output ports are located. Install the replacement board. When you install the replacement system board, angle the back of the board downward and carefully align the connectors on the back edge of the board with the cutouts in the I/O gasket.
Back to Contents Page Solving Problems Dell™ Dimension™ 2200 Accessing Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Microsoft® Windows® Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Resolving Software
Insert bootable media— The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. Non-system disk error— There is a floppy disk in the floppy drive. Remove the floppy disk and restart the computer. Video and Monitor Problems If the screen is blank HINT: See the documentation that came with your monitor for fault indications and troubleshooting procedures specific to your monitor.
Run the speaker diagnostics— Some speaker systems have self-contained diagnostics. See the speaker documentation for diagnostics instructions. Eliminate possible interference— Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. Test the electrical outlet— Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Reinstall the Sound (audio) driver— See "Reinstalling Drivers.
Scanner Problems HINT: If you need technical assistance for your scanner, call the scanner's manufacturer. Dell does not cover the scanner's warranty. Check the power cable connection— Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on. Check the scanner cable connection— Ensure that the scanner cable is firmly connected to the computer and to the scanner.
Windows XP 1. 2. 3. Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Mouse. Try adjusting the settings. Windows 2000 1. 2. 3. Click the Start button, point to Settings, and then click Control Panel. Double-click the Mouse icon. Try adjusting the settings. Check for interrupt request conflicts— See "Resolving Software and Hardware Incompatibilities.
Adjust the Windows volume control— In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted. Test the drive with another DVD— Insert another DVD to eliminate the possibility that the original DVD is defective. Clean the disc— See the Tell Me How help file for instructions.
General Program Problems A program crashes See the software documentation— Many software manufacturers maintain websites with information that may help you to solve the problem. A program stops responding End the program 1. 2. 3. Simultaneously press . Click Task Manager, click the Applications tab, and then select the program that is no longer responding. Click End Task. A program error causes the system to lock up HINT: Check Disk may run when you restart the computer.
4. 5. 6. 7. Ensure that To disable call waiting, dial: is checked and then select the proper code according to the information in your telephone directory. Click Apply and then click OK. Close the Phone and Modems Options window. Close the Control Panel. Be sure that you have subscribed to an Internet service provider— Contact an Internet service provider to subscribe. E-Mail Problems Ensure that you are connected to the Internet— With the Outlook Express e-mail program open, click File.
attempt to return your operating system to its previous operating state before the new device driver installation: 1. Click the Start button, and then right-click My Computer. 2. Click Properties. 3. Click the Hardware tab, and then click Device Manager. 4. In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties. 5. Click the Drivers tab. 6. Click Roll Back Driver.
Using System Restore Windows XP provides a System Restore feature that allows you to return your computer to an earlier operating state if changes to the computer's hardware or software (including new hardware or program installations), or other system settings, have left the computer in an undesirable operating state. You can also undo the last System Restore. System Restore automatically creates system checkpoints. You can also manually create your own checkpoints by creating Restore Points.
NOTICE: Save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 5. Click Next. The Restoration Complete screen appears after System Restore completes collecting data, and then the computer automatically restarts. After the computer restarts, click OK. To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.
14. If you have a network card in your computer, select the appropriate network settings. If you do not have a network card, this option does not appear. Windows XP begins to install its components and configure the computer. The computer automatically restarts. 15. When the Welcome to Microsoft screen appears, click the green arrow icon at the bottom of the screen to continue. Follow the on-screen directions to finish. 16. Remove the CD from the drive. 17. Reinstall the appropriate drivers.
Back to Contents Page Technical Specifications Dell™ Dimension™ 2200 Microprocessor System Information Expansion Bus Memory Drives Ports and Connectors Video Audio Controls and Lights Power Physical Environmental Microprocessor Microprocessor type Intel® Celeron® microprocessor that runs at 1.20, 1.30, or 1.40 GHz internally and 100 MHz externally NOTE: Microprocessor offerings vary by country.
Mouse 6-pin mini-DIN connector or USB connector USB four USB-compliant connectors Audio1 three miniature connectors for line-in, line-out, and microphone Internally accessible: 1 Primary EIDE channel 40-pin connector on PCI local bus Secondary EIDE channel 40-pin connector on PCI local bus Floppy drive 34-pin connector Present only on computers with integrated audio capabilities.
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Back to Contents Page System Setup Program Dell™ Dimension™ 2200 Overview Viewing Settings Clearing Forgotten Passwords Overview The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, don't change the settings for this program. Certain changes might make your computer work incorrectly. See the following figure for an example of the main screen of the program. Viewing Settings 1. 2. Turn on (or restart) your computer.
l Computer data – Two boxes below the title that display the system processor, L2 cache, service tag, and the version number of the system setup program. l Options – A scrollable box listing options that define the configuration of your computer (including installed hardware, power conservation, and security features). Fields to the right of the listed options contain settings or values. The settings and values that you can change are brighter on the screen.
Video DAC Snoop Turns the video DAC Snoop off and on. The default is Off. The following table shows System Security option information. Option Function Password Status Locks and unlocks the password option. The default is Unlocked. System Password Enables and disables the system password. The default is Disabled. Setup Password Enables and disables the setup password. The default is Disabled.
Back to Contents Page Technical Overview Dell™ Dimension™ 2200 Internal View System Board Connectors and Sockets Power Supply DC Power Connectors Internal View CAUTION: Before you begin any of the procedures in this section, read "Safety Instructions." NOTICE: Be careful when removing the computer cover to ensure that you do not inadvertently disconnect cables from the system board.
Power Supply The 145-W power supply can operate from an AC power source of 115 VAC at 60 Hz or 230 VAC at 50 Hz. The power supply provides the DC operating voltages and currents listed in the following table. Output Voltage1 Regulation Minimum Current (A) Maximum Current (A)2 +12 VDC +/–5% 0.0 4.5 +5 VDC +/–5% 1.0 16.0 +3.3 VDC +/–5% 0.1/0.03 10.0 –5 VDC +/–10% 0.0 0.3 –12 VDC +/–10% 0.0 0.3 +5 VFP +/–5% 0.0 1.
DC Power Connector P1 Pin Number Signal name 18-AWG Wire 1 +3.3 VDC Orange 2 +3.3 VDC Orange 3 COM Black 4 +5 VDC Red 5 COM Black 6 +5 VDC Red 7 COM Black 8 POK Gray 9 +5 VFP Purple 10 +12 VDC Yellow 11 +3.3 VDC1 Orange/brown 12 –12 VDC Blue 13 COM Black 14 PS ON Green 15 COM Black 16 COM Black 17 COM Black 18 N/C N/C 19 +5 VDC Red 20 +5 VDC Red 1Default sense signal must be consistent with the Intel output specification.
Pin Number Signal Name 22-AWG Wire 1 +5 VDC Red 2 COM Black 3 COM Black 4 +12 VDC Yellow DC Power Connectors P4, P5, and P6 Pin Number Signal Name 18-AWG Wire 1 +12 VDC Yellow 2 COM Black 3 COM Black 4 +5 VDC Red Back to Contents Page
Back to Contents Page Controls and Lights Dell™ Dimension™ 2200 Front View Back View Front View CD Activity Light The CD activity light is on when the computer reads data from the CD drive. CD Drive Eject Button Press this button to eject your CD from the CD drive. Floppy Drive Eject Button Press this button to eject a disk from the floppy drive. Hard-Drive Light The hard-drive light is on when the computer reads data from or writes data to your hard drive.
5. Uncheck the Enable digital CD audio for this CD-ROM device box. Back View Power Connector Plug one end of your computer power cable into the power connector, and plug the other end into an electrical outlet. Diagnostic Lights These lights display codes that help you troubleshoot a problem with the computer. Mouse Connector Plug a standard mouse into the green mouse connector. If you have a USB mouse, plug it into a USB connector.
Serial Connector Connect a serial device, like a handheld device, to the serial connector. Voltage Selection Switch See "Safety Instructions" for voltage setting information.
