Solution Guide

36 Solving Problems
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If you cannot play a music CD or install a program from a CD
HINT: High-speed CD
drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.
TEST THE DRIVE WITH ANOTHER FLOPPY DISK— Insert another floppy
disk to eliminate the possibility that the original floppy disk is defective.
CANNOT SAVE FILES TO A FLOPPY DISK— Ensure that the floppy disk is
not full or write-protected (locked). See the following illustration.
not write-
protected
back of floppy disk
write-protected
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE— In Windows XP,
Click the Start button, and then click My Computer. In Windows Me and
Windows 2000, double-click the My Computer icon on the Windows desktop. If
the floppy drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.