Solution Guide

Contents 5
Archiving Using NTP Software ODDM . . . . . . . 93
8 Troubleshooting . . . . . . . . . . . . . . . . . . . . 95
General Troubleshooting Tips . . . . . . . . . . . . . . 95
Forensics Software-Specific Issues
. . . . . . . . . . 95
EnCase: EnCase launches in Acquisition Mode
. . 95
FTK Lab: Browser launched by client cannot
display User Interface
. . . . . . . . . . . . . . . 96
FTK 1.8: 5000 object limit\trial version message
. . 96
FTK 1.8: Cannot Access Temp File error appears
on launch
. . . . . . . . . . . . . . . . . . . . . . 96
Citrix Issues
. . . . . . . . . . . . . . . . . . . . . . . 96
Citrix: Applications won’t launch
. . . . . . . . . . 96
Frozen or Crashed Citrix Sessions
. . . . . . . . . 97
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99