Solution Guide

Triage 23

Figure 2-6. Dirty Collector and Store Disk Icons

NOTE: Collectors and store disks, whether newly registered or previously used on

other data collections, must be cleaned before they can be deployed against a

target.

For a store disk only

, enter the serial number of the store disk.

Clean a Collector or Store Disk

NOTE: Allow approximately two hours per 100 GB of Collector volume.

Select the

Status Indicator

representing the Collector you want to clean.

On the

Collector Menu

, tap or click

Clean Collector

Tap or click

Yes

to confirm your selection. Cleaning begins, and the

Status

Indicator

will confirm the cleaning progress.

When cleaning has completed, the software will run a verification program to

confirm that the only characters on the Collector drive are zeros.

Figure 2-7. Registered, Clean Collector and Store Disk Status Indicators

NOTE: If the cleaning process has not been successful, the status indicator will

indicate that the Collector remains dirty. You will need to re-initiate the cleaning

process. If cleaning is unsuccessful a second time, try another Collector or store

disk.

Configure a Collector Profile

NOTE: By default, configuration settings in the triage software are set to collect no

files. Specify a restricted subset of all files on the target device to lower collection

time and avoid exceeding the capacity of the Collector.