Support Manual

Model Remote Monitoring And Case Creation Automatic Data Collection

7048P Yes Yes

7048R Yes Yes

B-8000 Yes Yes

8024 Yes Yes

8024F Yes Yes

Supported Dell Force10 Devices

NOTE: SupportAssist provides support for Dell Force10 Ethernet switches only.

Model Remote Monitoring And Case Creation Automatic Data Collection

C150 Yes Yes

C300 Yes Yes

S4810 Yes Yes

S25P Yes Yes

S55 Yes Yes

S60 Yes Yes

E300 Yes Yes

E600i Yes Yes

E1200i Yes Yes

Z9000 Yes Yes

Software Requirements

The following are the required software configurations:

• Dell OpenManage Essentials version 1.1, 1.1.1, 1.2, or 1.2.1.

• Optional: Dell OpenManage Server Administrator (OMSA) installed and operational on all managed PowerEdge

servers.

• SNMP agent enabled on all managed PowerEdge, PowerEdge VRTX, EqualLogic, PowerVault, iDRAC7, CMC,

Force10, and PowerConnect devices for OpenManage Essentials discovery.

• All managed PowerEdge, PowerEdge VRTX, EqualLogic, PowerVault, iDRAC7, CMC, Force10, and PowerConnect

devices configured to send SNMP traps to the OpenManage Essentials server.

• All managed PowerEdge, PowerEdge VRTX, EqualLogic, PowerVault, iDRAC7, CMC, Force10, and PowerConnect

devices discovered, categorized, and inventoried by the OpenManage Essentials server.

• PowerVault Modular Disk Storage Manager (MDSM) installed on the OpenManage Essentials server, in order to

support PowerVault MD Series arrays.

• A trust relationship must exist between the domains of the management server and the managed nodes.

• Microsoft .Net Framework 4.0 or 4.5

• Microsoft ASP.Net

• IIS 7.x