Support Manual

Introduction

Dell SupportAssist collects information about your computer hardware and software, and automatically creates support

cases when issues arise. This helps Dell to provide you an enhanced, personalized, and efficient support experience.

Dell uses this data to help solve common problems and design and market the products and services features you use

most. This document lists the devices supported by Dell SupportAssist Version 1.2.1 for Dell OpenManage Essentials. It

also includes the software, hardware, and network requirements for SupportAssist.

Supported Devices

Supported Dell PowerEdge Servers

Model Remote Monitoring And Case Creation Automatic Data Collection

1900 Yes Yes

1950 Yes Yes

1955 Yes Yes

2900 Yes Yes

2950 Yes Yes

2970 Yes Yes

6950 Yes Yes

T110II Yes Yes

T310 Yes Yes

T320 Yes Yes

T420 Yes Yes

T620 Yes Yes

T710 Yes Yes

R200 Yes Yes

R210 Yes Yes

R210II Yes Yes

R300 Yes Yes

R310 Yes Yes

R320 Yes Yes

R410 Yes Yes

R415 Yes Yes

R420 Yes Yes

R510 Yes Yes