Dell SupportAssist Version 1.2.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. All Rights Reserved.
Introduction Dell SupportAssist collects information about your computer hardware and software, and automatically creates support cases when issues arise. This helps Dell to provide you an enhanced, personalized, and efficient support experience. Dell uses this data to help solve common problems and design and market the products and services features you use most. This document lists the devices supported by Dell SupportAssist Version 1.2.1 for Dell OpenManage Essentials.
Model Remote Monitoring And Case Creation Automatic Data Collection R515 Yes Yes R520 Yes Yes R610 Yes Yes R620 Yes Yes R710 Yes Yes R715 Yes Yes R720 Yes Yes R720xd Yes Yes R805 Yes Yes R810 Yes Yes R815 Yes Yes R820 Yes Yes R900 Yes Yes R905 Yes Yes R910 Yes Yes M420 Yes Yes M520 Yes Yes M600 Yes Yes M605 Yes Yes M610 Yes Yes M610x Yes Yes M620 Yes Yes M710 Yes Yes M710HD Yes Yes M805 Yes Yes M820 Yes Yes M905 Yes Yes M910
Model Remote Monitoring And Case Creation Automatic Data Collection T410 Yes Yes T605 Yes Yes T610 Yes Yes Supported Dell Chassis Model Remote Monitoring And Case Creation Automatic Data Collection PowerEdge M1000e Yes Yes PowerEdge VRTX Yes Yes Supported Dell EqualLogic Devices Model Remote Monitoring And Case Creation Automatic Data Collection PS4100E Yes Yes PS4100XV 3.5 Yes Yes PS4110E Yes Yes PS4110 XV 3.
Model Remote Monitoring And Case Creation Automatic Data Collection PSM 4110E Blade Array Yes Yes PSM 4110X Blade Array Yes Yes PSM 4110XV Blade Array Yes Yes PSM 4110XS Blade Array Yes Yes PS4000E Yes Yes PS4000X Yes Yes PS4000XV Yes Yes PS5500E Yes Yes PS6000E Yes Yes PS6000X Yes Yes PS6000S Yes Yes PS6000XV Yes Yes PS6000XVS Yes Yes PS6010E Yes Yes PS6010X Yes Yes PS6010S Yes Yes PS6010XV Yes Yes PS6010XVS Yes Yes Supported Dell PowerVault Devices M
Model Remote Monitoring And Case Creation Automatic Data Collection MD3620i Yes Yes MD3660i Yes Yes MD3660f Yes Yes NX200 Yes Yes NX300 Yes Yes NX400 Yes Yes NX3000 Yes Yes NX3000 HA Cluster Yes Yes NX3100 Yes Yes NX3200 Yes Yes NX3300 Yes No MD1000 Yes No MD1120 Yes No Supported Dell PowerConnect Devices Model Remote Monitoring And Case Creation Automatic Data Collection M8024 Yes Yes M8024-k Yes Yes M8428-K Yes Yes M6348 Yes Yes M6220 Yes Yes 5524
Model Remote Monitoring And Case Creation Automatic Data Collection 7048P Yes Yes 7048R Yes Yes B-8000 Yes Yes 8024 Yes Yes 8024F Yes Yes Supported Dell Force10 Devices NOTE: SupportAssist provides support for Dell Force10 Ethernet switches only.
• Web browser — Internet Explorer 8, 9, or 10; Mozilla Firefox 23 or 24; supported only on Windows-based operating systems.
• VMware vSphere ESXi 5.0 • VMware vSphere ESXi 4.1 • VMware vSphere ESX 4.1 Update 1 • VMware vSphere ESX 4.1 Update 2 • VMware vSphere ESX 4.1 Update 3 • VMware vSphere ESX 4.0 Update Minimum Hardware Requirements The following are the minimum recommended hardware configurations: Hardware Medium Deployments Large Deployments Number of managed systems Up to 500 500 to 2000 Processor 6 cores (1.8 GHz minimum) 10 cores (1.
