Administration Manual

6 Admin Utilities
Use the Administrative Download Utility in Forensic Mode
1 In the location where the Administrative Download Utility is located, open a command prompt and type cmgad.exe -f .
2 Enter the following information (some fields may be pre-populated).
Device Server URL: Fully Qualified Device Server URL
If your Enterprise Server is pre-v7.7, the format is https://deviceserver.domain.com:8081/xapi
If your Enterprise Server is v7.7 or later, the format is https://deviceserver.domain.com:8443/xapi/
Dell Admin: Name of the Administrator with Forensic Admin credentials (enabled in the Enterprise Server),
such as jdoe
Password: Forensic Admin password
MCID: Machine ID, such as machineID.domain.com
DCID: First eight digits of the 16-digit Shield ID
Click Next > .
3 In the Passphrase: field, type a passphrase to protect the download file. The passphrase must be at least eight characters
long, and contain at least one alphabetic and one numeric character.
Confirm the passphrase.
Either accept the default name and location of where the file will be saved to or click ... to select a different location.
A message displays, indicating that the key material was successfully unlocked. Files are now accessible.
4 Once complete, click Finish .