Administration Manual

10 Admin Utilities
3 Enter the following information (some fields may be pre-populated).
Server: Fully Qualified Hostname of the Key Server, such as keyserver.domain.com
Port Number: The default port is 8050
Server Account: The domain user the Key Server is running as. The format is domain\username. The domain
user running the utility must be authorized to perform the download from the Key Server
MCID: Machine ID, such as machineID.domain.com
DCID: First eight digits of the 16-digit Shield ID
Click Next > .
A message displays, indicating that the key material was successfully unlocked. Files are now accessible
4 Once you are finished working with the encrypted files, click Finish . After you click Finish, the encrypted files are no
longer available.
Use the Administrative Unlock Utility to Perform a Download From a Server
Now in Forensic Mode
1 In the location where the Administrative Unlock Utility is located, open a command prompt and type cmgau.exe -f .
2 Select No, perform a download from a server now . Click Next > .
3 Enter the following information (some fields may be pre-populated).
Device Server URL: Fully Qualified Device Server URL.
If your Enterprise Server is pre-v7.7, the format is https://deviceserver.domain.com:8081/xapi
If your Enterprise Server is v7.7 or later, the format is https://deviceserver.domain.com:8443/xapi/
Dell Admin: Name of the Administrator with Forensic Admin credentials (enabled in the Enterprise Server),
such as jdoe
Password: Forensic Admin password
MCID: Machine ID, such as machineID.dell.com
DCID: First eight digits of the 16-digit Shield ID
Click Next > .
A message displays, indicating that the key material was successfully unlocked. Files are now accessible
4 Once you are finished working with the encrypted files, click Finish . After you click Finish, the encrypted files are no
longer available.