Reference Guide

Technical Advisories v1.2
Windows v1.2
• For Office 2010 and 2013, if a user selects Attach File in Outlook for a protected Office document, the user must select Insert not
Insert as Text. As a protected document, the Office file's cover page displays a warning that the document is protected. For Office
2016, a user can select
Insert as Text, but the file content is not protected. [DDPCE-4611]
• Dropbox Smart Sync is disabled when Data Guardian is installed. [DDPCE-4743]
• When emailing a protected file to an external user, the internal user must attach the file in an Outlook message for the encryption key
to be shared. If the internal user right-clicks a file in Windows Explorer and selects
Send To > Mail recipient or sends a protected file
using a browser-based email, the encryption keys will not be shared. The internal user can still grant access, or the external user can
request access. [DDPCE-4880]
• An external user cannot access a protected Office document from within a forwarded email. To work around this issue, the internal
user must attach a protected Office document to a new email rather than forwarding it to the external user. [DDPCE-4936]
• A file cannot be macro-enabled after it is embargoed. To work around this issue, select Protected Save As and Macro Enabled
Document, and then reset the embargo Date Restriction. [DDPCE-4946]
• Dropbox Sign in to link to Dell Data Guardian fails in non-English user interfaces. [DDPCE-5030]
• When an internal user forwards an email with an attached protected Office document or resends an email with a protected Office
document that differs from the original, file sharing is not always successful. [DDPCE-5058]
• When a user right-clicks a new Office file, the Protect option displays even if the file has no content. [DDPCE-5065]
• Data Guardian properties do not display when a protected Office document is open. To work around this issue, close the document
then right-click and select
Properties > Dell Data Guardian to view Data Guardian properties. [DDPCE-5070]
• Log in/Log out audit events do not display in the Dell Server Remote Management Console. This data is available in the Dell Server
through logs or audit data export to SIEM.
Mobile v1.2
• No Technical Advisories exist
Mac v1.2
• A OneDrive for Business user cannot access an encrypted (.xen) file from an internal account when the file is uploaded to the cloud
with an external account and the Obfuscate Filenames policy is set to Guid. [DDPCE-5079]
• Adding multiple folders to Google Drive may result in duplicated, rather than incremented, folder names. To work around this issue,
rename folders as they are added. [DDPCE-5264]
• Downloading a Google Drive file that is larger than 500 MB may result in a timeout error. [DDPCE-5351]
New Features and Functionality v1.1
Windows v1.1
• Audit events logs can now be exported from the Dell Server to SIEM.
• Protected Office Mode now protects macro-enabled Office documents (.docm, .pptm, .xlsm).
• File sharing is improved with introduction of the Full Access List, which replaces the Whitelist and Graylist, in the Management
Console.
• Internal users now auto-activate after installation.
Mac v1.1
• macOS Sierra 10.12.3 is now supported.
• Audit events logs can now be exported from the Dell Server to SIEM.
• Protected Office Mode now protects macro-enabled Office documents (.docm, .pptm, .xlsm).
• File sharing is improved with introduction of the Full Access List, which replaces the Whitelist and Graylist, in the Dell Server Remote
Management Console.
30
Data Guardian Technical Advisories