Administrator Guide

Value type: REG_SZ
Value data: <IP address of the Dell Server>
7. Click OK.
8. Log out and then back into the workstation, or run gpupdate /force to apply the group policy.
Uninstall Data Guardian
• If a user has a local administrator account, they can uninstall Data Guardian. See the Data Guardian User Guide for information. This
section describes the administrator process for uninstalling Data Guardian.
NOTE:
When Data Guardian is uninstalled from a user's computer, their folders and files in the cloud are encrypted and
unreadable. If this user leaves the company and no other user shares that folder or file, the data is unreadable, but
secure (to view the files, re-install Data Guardian).
Protected Office documents remain encrypted if you uninstall Data Guardian. To decrypt, see the Recovery Guide >
Data Guardian Recovery .
Command Line Uninstallation
• Once extracted from the master installer, the Data Guardian client installer can be located at C:\Dell
\DataGuardian_XXbit_setup.exe.
• The following example silently uninstalls the Data Guardian client.
setup.exe /x /s /v" /qn"
Reboot the computer when prompted.
View Reports
Information about your Data Guardian environment is available in the Dell Security Center or Management Console. Select Reporting >
Audit Events for audit events related to cloud sync client folders and protected Office documents.
For compliance and monitoring purposes of device detail, Shield detail, or audit events, see Reporting > Manage Reports.
For more information, see AdminHelp, which is accessible through the Dell Security Center or Management Console.
Data Guardian Troubleshooting
Use the Details Screen
You can use the Details screen for troubleshooting or support issues. For example:
• If a user creates a folder but it's not encrypting, select Details > Files > Folder State to check the state.
• If a user requests support, you can instruct them to set up the Enhanced Details screen and select the Details > Policy tab. This tab
lists which policies are being enforced.
• View logs for troubleshooting.
Use the Enhanced Details Screen
• While pressing <Ctrl><Shift>, click the Data Guardian notification area icon, and then select Details.
• In addition to Files and Folders, the following display:
Security: Lists the key, key type, and state. This pane temporarily lists some protected Office files until they are sent to the Dell
Server - the length of time depends on the polling interval.
Audit: Lists modules, user ID, and event type. Information is in queue in this audit log and then sent to the Dell Server at specified
intervals. The administrator can view
Audit Events from the left pane of the Dell Security Center or Management Console for
auditing.
Policy: Lists the policy names and values.
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Configure and Install Data Guardian on Windows