Reference Guide

Navigate Dell Security Center
50
Plugins & Agents
Agent - SED, FDE, Authentication Proxy, Preboot Authentication, Windows Authentication, BitLocker,
TPM
Plugin Functional Status (green check mark or red "x") - This indicates whether the Agent has been
enabled via policy. To get more detail on whether each plugin is working as expected, look at Plugin
State column.
Plugin State:
• BitLocker Plugin:
Starting - Encryption Management Agent/Manager is starting up. Because this is a fairly quick
process, it is unlikely an inventory update would capture this so you would probably never see
this state in the Management Console.
Disabled - Encryption Management Agent/Manager is disabled by policy and not enforcing any
previously received policy.
Active - Encryption Management Agent/Manager is running normally and enforcing policies.
No Policy - Initial policy has not been received so the plugin is not actively enforcing any policy.
This is only relevant the very first time you install the Encryption Management Agent/Manager
client. Encryption Management Agent/Manager does not start a plugin until an initial policy is
received from the Dell Security Center, versus starting the plugin with some default policy placed
on the client during install. After an initial policy has been received from the Dell Security Center,
via the activation process, plugins are always started with the last policy the client is aware of.
OpSys Not Supported - Encryption Management Agent/Manager does not support this operating
system. Encryption Management Agent/Manager is not actively enforcing policy related to this
plugin, due to this plugin-specific exception.
• TPM Plugin:
Starting - Encryption Management Agent/Manager is starting up. Because this is a fairly quick
process, it is unlikely an inventory update would capture this so you would probably never see
this state in the Management Console.
Disabled - Encryption Management Agent/Manager is disabled by policy and not enforcing any
previously received policy.
Active - Encryption Management Agent/Manager is running normally and enforcing policies.
TPM Services Not Started – In the Enterprise Server Console this is listed as TPM Base
Services Failed. It means something is preventing the TPM service from starting as expected.
Encryption Management Agent/Manager is not actively enforcing policy related to this plugin, due
to this plugin-specific exception.
No TPM Device – The TPM device is not present or is not detectable in the indicated computer.
The Encryption Management Agent/Manager is not actively enforcing policy related to this
plugin, due to this plugin-specific exception.
No Policy - Initial policy has not been received so the plugin is not actively enforcing any policy.
This is only relevant the very first time you install the Manager client. Manager does not start a
plugin until an initial policy is received from Dell Security Center, versus starting the plugin with
some default policy placed on the client during install. After an initial policy has been received
from Dell Security Center, via the activation process, plugins are always started with the last
policy the client is aware of.
• SED Plugin:
Initialized - Encryption Management Agent/Manager is initialized waiting for delayed startup