Users Guide

Use Data Guardian as an External User
An external user who has a non-domain email address can also use Data Guardian on a mobile client or the web portal. Here are some
examples.
• You have installed and activated Data Guardian as part of your enterprise, but you need to share protected les or collaborate on
protected les with a user outside your company.
• Your company email address is within the enterprise's domain, but you also want to install and activate Data Guardian on a mobile
device with your personal, non-domain email address. This allows you to interact with your protected les from a non-enterprise domain
email address.
External users must meet Server Requirements. Also, the domain or user must not be on the enterprise's blacklist.
For a hosted environment, external users can only activate against one tenant.
Options for external users include:
• Mobile - iOS, Android, or Chromebook
• Web Portal - Instead of downloading a Data Guardian client, use the Data Guardian web portal. External users can view a protected
Oce document .pdf or .xen le. If your administrator congures additional le types, like .txt or .png, you can view those in the web
portal if they are encrypted. Based on policy, the external user can edit the le. See External User and Web Portal.
Internal User Tasks on Windows
To share protected les with an external user, you can:
• Use the Protected File Access option with protected Oce documents
• Approve or deny access when an external user requests access
• Send a protected Oce document through an Outlook email.
Grant access to one or more protected Oce les
For all les that you share with external users, you must grant access.
1 Right-click a protected le and select Protected File Access. You can select a single or multiple les up to 50. The Protected
Document Access Sharing window opens. Files can be in these locations:
• Local folder or network drive
• Email
• Removable media
• Network share
2 At the top-right Email to share eld, enter the email address of the non-domain user and click Add.
3 Repeat this step to add up to ten email addresses.
4 Click OK.
A dialog states either that sharing was successful or that the email address is not authorized to receive protected les.
5 As a best practice, for external users who are not yet registered, inform them that they will receive an email from you with instructions
that allow them to register with a Dell Server, download and activate Data Guardian, and then view shared protected les.
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Use Data Guardian as an External User
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