Users Guide

Web portal:
If already logged in and you upload an encrypted le, a message states Upload failed.
If an encrypted or unencrypted le has been uploaded and then the tenant is suspended, a Download failed message displays.
If you log out and try to log in again, a dialog displays stating that the tenant is suspended.
External users with access to some keys may also see a message that the tenant is suspended.
Contact your administrator.
54 Data Guardian User Guide v2.8
View or Edit Protected Files on a Web Client