Users Guide

• MS Paint
NOTE:
Some applications are only partially supported with Data Guardian, and your administrator will inform you of those.
File types
These are examples of additional le types that can be congured: .txt, .rtf, .csv, .odt, .vsdx, .png, .jpg, .jpeg, .jpe, .jf, .gif, .tif, .ti, .bmp
Basic File Protection and the web portal
In Settings > Policies, if Basic File Protection is set to True, your administrator has added non-Oce le types that Data Guardian will
encrypt when downloaded from the web portal. Your administrator must tell you the le types.
NOTE:
If you upload a le type that is not yet supported, the content is unreadable in the web portal.
You can upload non-Oce le types whether encrypted or unencrypted. However, when you download the non-Oce le, the le
extension varies.
Non-Oce
les (like .txt or .png) Download description
Encrypted before you upload
Example: Non-Oce les already encrypted by Windows or Mac.
When downloaded from the web portal, it maintains that le
extension, like .txt or .png.
Unencrypted les When downloaded from the web portal, the le extension varies
based on whether your administrator added the extension to a
policy. However, they are encrypted.
Examples for a .txt le downloaded from the web portal:
• lename.txt - Your administrator added the .txt le type to a
policy.
• lename.txt.xen - The .txt le type is not included in policy. The
le is encrypted but adds a .xen extension.
If the Edit policy is enabled for web portal, users can edit the non-Oce les.
Use a cloud storage provider
Based on policy, the web portal can access a cloud storage provider. For more information, see the web portal online help.
Hosted Dell Security Center and Suspended Tenant
With Hosted Dell Security Center, if a tenant fails to make payments for a specied period of time, that tenant can be suspended. This
applies to Windows, Mac, mobile, and web portal.
Internal and external users of Data Guardian may experience the following:
• All platforms - If you try to install Data Guardian, activate, or log in, a dialog displays stating that the tenant is suspended.
• Mac – If your tenant is suspended while Data Guardian, the suspended tenant dialog displays after you close Explorer and all les and
then try to open a protected le.
Data Guardian User Guide v2.8
View or Edit Protected Files on a Web Client
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