Users Guide

When authenticated, the cloud storage provider name is activated.
Hosted Dell Security Center and Suspended Tenant
With Hosted Dell Security Center, if a tenant fails to make payments for a specied period of time, that tenant can be suspended. This
applies to Windows, Mac, mobile, and web portal.
Internal and external users of Data Guardian may experience the following:
• All platforms - If you try to install Data Guardian, activate, or log in, a dialog displays stating that the tenant is suspended.
• Mac – If your tenant is suspended while Data Guardian, the suspended tenant dialog displays after you close Explorer and all les and
then try to open a protected le.
• Web portal:
– If already logged in and you upload an encrypted le, a message states Upload failed.
– If an encrypted or unencrypted le has been uploaded and then the tenant is suspended, a Download failed message displays.
– If you log out and try to log in again, a dialog displays stating that the tenant is suspended.
External users with access to some keys may also see a message that the tenant is suspended.
Contact your administrator.
Protect Non-Oce File Extension Types with Data
Guardian
Your administrator will inform you if policies allow additional applications and le types to be encrypted. If an unauthorized person opens a
le encrypted with Basic File Protection but does not have Data Guardian installed, the content is unreadable.
Overview of Basic File Protection
Applications
These are examples of applications that your administrator may want to encrypt:
Data Guardian User Guide v2.8
Install and Use Data Guardian with Mac
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