Users Guide

Folder: The full path name of the folder.

Last Modied: The date the le was modied.

Persistence State: This indicates whether the le is on disk.

XEN File Read: This feature has been disabled.

Browser Created: True or False.

To view log les, from the bottom-right corner of the Details screen, click View Log.

NOTE:

Log les can be also be found at C:\ProgramData\Dell\Data Guardian.

Previously, Data Guardian's Cloud Encryption had a Folders area of the Details screen. Currently, Cloud Encryption has been disabled.

Check for Policy Updates

If your administrator modies a policy and noties you of a policy update, go to the Windows notication area, click the Dell Data Guardian

icon, and select Check for Policy Updates.

If your administrator modies a policy to protect les created in Microsoft Word, you must close Word for that update to be applied.

Locate Log Files

For troubleshooting, your administrator may request log les.

To locate log les:

1 Navigate to C:\ProgramData\Dell\Dell Data Protection\Data Guardian.

2 Select Xendow.Service.log.

NOTE

After Xendow.Service.log reaches 3 MB, it is saved as Xendow.Service1.log, then Xendow.Service2.log.

Upgrade Data Guardian

The best practice is to uninstall your previous version and then install the current version. See Uninstall Data Guardian.

For Data Guardian v2.8 and higher, external users are no longer supported. If an external user upgrades a v2.7 or earlier version, a dialog

displays to inform them. Dell recommends that external users uninstall Data Guardian. External users can use the Data Guardian mobile

client or web portal to view protected documents.

Uninstall Data Guardian on Windows

For internal users, if your administrator installed Data Guardian, only your administrator should uninstall the product.

For Data Guardian v2.8 and higher, external users are no longer supported. If you have Data Guardian v2.7 or earlier on an external

computer, you should uninstall the product from that external computer.

Data Guardian User Guide v2.8

Install or Uninstall Data Guardian on Windows