Users Guide

Requirements
Client hardware and software requirements are provided in this chapter.
Dell Server
Data Guardian for Windows, Mac, and Mobile requires Security Management Server or Security Management Server Virtual v9.6 or higher.
The Data Guardian web client requires Security Management Server or Security Management Server Virtual v9.8 or higher. For the
purposes of this document, both Servers are referred to as Dell Server, unless a specic version needs to be cited (for example, a
procedure is dierent using Security Management Server Virtual).
Data Guardian for Windows
• IT best practices should be followed during deployment. This includes, but is not limited to, controlled test environments for initial tests,
and staggered deployments to users.
• The user account performing the installation/upgrade/uninstallation must be a local or domain administrator user, which can be
temporarily assigned by a deployment tool such as Microsoft SMS or Dell KACE. A non-administrator user that has elevated privileges is
not supported.
• Back up all important data before beginning installation/uninstallation.
• Do not make changes to the computer, including inserting or removing external (USB) drives during installation.
• Data Guardian is supported with specic versions of Microsoft Oce 2016 and also Microsoft Oce 365 Business and Business
Premium. It is not supported with Oce 365 Business Essentials.
• Data Guardian for Windows is compatible with Workspace ONE. The Data Guardian installer for Workspace ONE and an MSI installation
has an .msi extension.
• Data Guardian v2.4 and higher on Windows is supported in Air Gap environments, but with some limitations. Currently, geolocation data
in audit events and embargo les are not supported. Web beacon requires some conguring.
• Ensure that target devices have connectivity to https://yoursecurityservername.domain.com:8443/cloudweb/register and https://
yoursecurityservername.domain.com:8443/cloudweb.
• Before deploying Data Guardian, it is best if the target devices do not yet have cloud storage accounts set up. If users decide to keep
their existing accounts, they should ensure that any les that are to remain unencrypted are moved out of the sync client before
installing Data Guardian.
• Users should be prepared to restart their computer after the client is installed.
• Data Guardian does not interfere with the behavior of sync clients. Therefore, administrators and users should familiarize themselves
with how these applications operate prior to deploying Data Guardian. For more information, see Box support at https://
support.box.com/home, Dropbox support at https://www.dropbox.com/help, or OneDrive support at http://
windows.microsoft.com/en-us/onedrive/onedrive-help#onedrive=other.
• Protected Oce documents are supported with Mozy, a companion solution to Data Guardian, as well as other cloud, email, and NFS
storage products.
• Although Dell Encryption is not required, if used, the Encryption client should be v8.12 or later.
• Data Guardian does not support the Windows System Restore tool or Windows Insider Preview.
• Microsoft's Folder Redirection is not supported with Data Guardian.
• Be sure to periodically check dell.com/support for the most current documentation and Technical Advisories.
Prerequisites
.exe prerequisites
If not already installed, the installer installs Microsoft Visual C++ 2017 Redistributable Package (x86 and x64).
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12 Data Guardian User Guide v2.8
Requirements