Users Guide

Figure 129. Optimizing volumes
If the steps above do not help, it is recommended that you back up all the important data and contact your vendor for possible
options to replace the drive as soon as possible.
Troubleshooting when external storage is found
On the old PC, before you can perform an erase, Dell Data Assistant will run erase prechecks to ensure all the requirements are
met before proceeding. When an external storage device is detected on the old PC, Dell Data Assistant will prompt you to
disconnect/unplug the external device.
Erase is only to be performed on the local fixed storage of the PC and does not erase any removable media or external storage
components. It is recommended to disconnect the external storage devices as an added precaution.
Figure 130. External drive found in Dell Data Assistant
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Data Erase