Users Guide

Troubleshooting when network is disconnected on new PC before
pairing
About this task
If both the old and new PCs are not connected to the same network, the following message is displayed:
This PC isn't connected to a network.
Figure 73. Your PC is not connected to the network
Steps
1. Click the WiFi icon to check if your PC has any network available. Connect your PCs to a network that you recognize and
trust. Ensure that you do not use an open or unsecured network such as airports or coffee shops. Use 5G or 5 GHz versions
of networks when available for better speeds. For example, use FancyNancy-5G rather than FancyNancy.
Figure 74. Checking WiFi settings
2. Connect both the old and the new PCs to the same network.
Troubleshooting steps to avoid drop in the network connection
To avoid a drop in the network connection, perform the following steps:
Data Migration
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