Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and prechecks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Migration of file attributes
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
- Running Dell Migrate on desktop PCs
- Tips for faster data migration
- Migration of OneDrive files
Figure 67. Searching for files and settings
Figure 68. Searching for files and settings on your old PC
Troubleshooting network disconnect issues during
migration
When both the old and the new PCs are paired and the network disconnects, you must connect the PCs to the same network
that was used during the initial pairing. If you want to use a different network, for example. LAN or a different WiFi network,
you must restart the migration on both the old and the new PCs. Always connect your PCs to a network that you recognize and
trust. Ensure that you do not use open or unsecured networks such as in airports or coffee shops.
If you have a LAN cable, you can connect both the old and the new PCs directly using a LAN cable for fastest speeds. Newer
versions like Cat 5, Cat 6, and Cat 7, and so on, provide better speeds.
For WiFi networks, use 5G or 5 GHz versions of networks when available for better speeds.
After both the old and the new PCs are connected to each other, Migrate runs the prechecks and identifies data on the old PC
available for migration to the new PC.
During this process, there might be a network drop, which can occur due to one of the following reasons:
● Turned off WiFi either on the old PC or the new PC or both.
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Data Migration