Users Guide

What if I do not sign in to OneDrive on my old PC when prompted?
If you had previously signed in to OneDrive on your old PC, but were logged out for some reason, for example, the password
for your Microsoft account password was updated, then OneDrive does not sync your files to the cloud unless you sign in to
OneDrive. Dell Data Assistant detects that you are not signed in to OneDrive and prompts you to sign in. If you still do not sign
in, Dell Data Assistant tries to manually migrate your OneDrive files to your new PC. However, OneDrive may not keep the local
version of your files on your PC and only maintains a cloud version. As OneDrive is not signed in, it cannot bring back those
virtual files from the cloud. Even if Dell Data Assistant tries to manually migrate your OneDrive files to your new PC, these files
that OneDrive virtualized on your old PC do not get migrated, and results in migration failure. These failures are not a limitation
of Dell Data Assistant, but because you have chosen OneDrive to manage those files but are not signed in to OneDrive to let it
complete syncing.
Why do I see a prompt for OneDrive sign in when Dell Data Assistant
starts?
If OneDrive is installed on your PC and you have signed out of OneDrive, the sign-in page is displayed on Dell Data Assistant
startup. See Why should I sign in to the same OneDrive account on both the PCs?
Figure 176. OneDrive sign-in page
Why do I see OneDrive error prompt when Dell Data Assistant starts?
If you have updated the password of your Microsoft account and the updated password is not yet updated in OneDrive running
on the PC, an error is displayed. Click OK to go to the OneDrive sign in page and sign in to OneDrive using your updated
credentials.
Figure 177. OneDrive error prompt
Migration of OneDrive files
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