Users Guide

2. Click Settings.
3. In the Accounts section, click Email & accounts.
Your email address is displayed in the Email & accounts section.
Figure 175. Microsoft email address in Settings
How do I retrieve or reset my OneDrive password?
Your OneDrive email address is the same as your Microsoft or Office365 email address. You can use the same password that is
used in your Microsoft or Office365 account to sign in to OneDrive. For more information about resetting the password for your
Microsoft account, see Change your Microsoft account password.
What if I have never signed in to OneDrive?
Check if you were automatically signed in to OneDrive as part of your Windows setup. If you have never used OneDrive on your
old PC and have not chosen to back up your files with OneDrive during Windows setup, then no files would have been added to
OneDrive. So, you need not sign in to OneDrive for migration. If you are not using OneDrive, but Dell Data Assistant prompts you
to sign in to OneDrive, you can skip the sign-in process.
Why should I sign in to the same OneDrive account on both the PCs?
If you are already using OneDrive on your old PC, but have not signed in, Dell Data Assistant prompts you to sign in at startup.
After you sign in to the same OneDrive account on both the old and the new PCs, OneDrive downloads or syncs your OneDrive
files to your new PC. This eliminates the redundant work of migrating these OneDrive files by using Dell Data Assistant and
avoids migration issues due to conflicts with OneDrive. Dell Data Assistant checks if you have logged in to the same OneDrive
account on both the PCs so that the OneDrive files are synced.
What if I signed in to OneDrive on the old PC but cannot sign in to the
same OneDrive Account on my new PC?
If you are signed in to OneDrive on your old PC, but are not signed in to the same OneDrive account on your new PC, Dell
Data Assistant detects this and tries to manually migrate your OneDrive files to your new PC to ensure that these files are not
missed. If you plan to sign in to OneDrive on your new PC later, or you do not need those OneDrive files on your new PC, choose
to skip those files by manually clearing them from the Let me choose what to move page during file selection. See Select files
to migrate.
If you want Dell Data Assistant to manually migrate your OneDrive files to your new PC, continue with your migration. Any file
that OneDrive has virtualized and removed the local copy from your old PC, can be downloaded from OneDrive on the old PC
before they are transferred to your new PC. Due to this, your migration may take longer time than usual depending on your
Internet speed. Dell Technologies recommends you sign in to your same OneDrive account on your new PC before starting the
migration.
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Migration of OneDrive files