Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Figure 140. Windows reset options
Prerequisites for resetting Windows 10
You can reset Windows 10 Home, Pro, Enterprise, and Education editions.
NOTE:
Data Assistant prompts you to perform Windows reset if you are using a non-Dell PC, or if you do not have
SupportAssist OS Recovery 5.3 or later installed on your Dell PC.
● Ensure that you back up all important data, and close all applications before proceeding with Windows reset.
● Ensure that your system is plugged into the power supply before proceeding with reset. If the system shuts down during
reset, your system might end up in an unusable state.
● Ensure that your system supports Windows reset.
● Ensure that you have either a recovery media, such as a USB drive or a DVD, or a recovery partition on your system.
Computer manufacturers (OEMs) usually ship systems with recovery partitions. To check if your system has recovery partitions:
1. Press Windows + R key to open Run.
2. Enter diskmgmt.msc, and press Enter.
Recovery or System Reserved partition is displayed.
3. Verify that the system contains a recovery partition.
Data Erase
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