Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Figure 133. Rebooting PC to start Dell Reset in Data Assistant
2. After the PC is rebooted, the SupportAssist OS Recovery process for PC reset begins. Perform the following steps
to continue with the reset process. Based on your PC configuration, the SupportAssist OS Recovery tool suggests the
recommended option for PC Reset.
● Select Reset to factory settings to reset your operating system and default applications to the state they were in
when your PC was shipped from the Dell factory. For more information, see Reset your computer to factory state.
● Select Reset and update to reset your PC, and update the operating system of your PC to the latest available version.
This updates the operating system to a version that is more current than the operating system installed at the Dell
factory. For more information, see Resetting and updating your computer.
Figure 134. Selecting reset option
3. Select the terms and conditions, and click NEXT.
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Data Erase