Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Figure 131. Notification for Windows 10
Figure 132. Notification for Windows 8 and 8.1
NOTE:
If your old PC is turned off at the time the notification should have been displayed, the notification is displayed next
time you power on your old PC.
Levels of erase
If you are selling, donating, returning, gifting, or transferring ownership of your Windows PC, you must erase your personal data
from the device.
No data removal process leaves a hard drive or system as free from residual data as a new product. Dell makes no
recommendations regarding the security needs of a customer or representations regarding the effectiveness of one method
of data removal over another.
General levels of erase
There are different levels of data erase are:
● Level 1—the first level of removing data is to delete the file. This level includes running commands such as fdisk or
format on the drive. Deleting the file does not completely remove the data from the drive, and the data may be retrievable
using specific software programs.
● Level 2—the next level of removing data is an overwrite, is called a level 2 wipe. An application overwrites the part of the
disk where the file previously existed. This level of data removal provides a higher level of comfort for home and small office
users where customer or financial data are concerns. A level 2 wipe requires sophisticated tools to recover the data, and
recovery is not certain.
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Data Erase