Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Figure 96. Migration completed on your new PC
The migration process is complete.
For instructions to migrate data from multiple PCs, see the How to migrate data from multiple PCs to your Dell PC video.
7. If you want to perform another migration, you must restart the migration process from the beginning on both the old and
the new PCs by performing the steps in Migrate and erase data from old PC. On the old PC, after the migration is complete,
click Erase This PC to erase the files and settings on the old PC on which Data Assistant is running.
Figure 97. Migration completed with skipped files or settings on your old PC
Issues while launching Data Assistant on old PC
Ensure that the following prechecks are met before initiating migration:
● You must be signed in as an Administrator to run Migrate as it requires advanced permissions to read and write data on your
new PC.
● Both the old and the new PCs must be connected to the same network.
● Ensure that other applications, for example, Internet Explorer, Microsoft Word, Pictures, and so on, are closed before
starting migration.
● Both the old and the new PC must be connected to the AC power source.
Data Migration
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