Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
● Click Cancel anytime after data transfer has started from the old PC to the new PC after clicking Migrate Now on the
new PC—retry the migration from the details page without having to perform the initial steps to connect the two PCs again.
However, if you completed the migration by clicking OK or Finish, you can start over from the beginning.
If the migration process had begun by clicking Migrate Now, and then the migration is canceled on the new PC, the old PC
displays a message to review the migration summary on the new PC.
Figure 87. Migration canceled on your old PC
Steps
1. On the new PC, perform one of the following steps:
● Click OK to complete the migration. Relaunch the migration from the beginning if you want to retry migrating files and
settings. For more information, see Migrate and erase data from old PC.
● Click View details to review the files and settings that failed to migrate as the migration process was canceled. Viewing
the details provides you an opportunity to retry the failed files or settings without starting from the beginning.
Figure 88. Migration canceled on your new PC
2. If you click View details, perform one of the following steps:
● Click Retry to reattempt the migration of the files and settings that were skipped in the previous migration session. You
can also change the selections of the files and settings you want to retry.
Related video: How to retry migrating your data
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Data Migration