Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Figure 85. Migration summary details on your new PC
Migration completion
The migration from the old PC to the new PC is complete. You can now erase your files and settings from the old PC.
Figure 86. Migration completed on your new PC
For instructions to migrate data from multiple PCs, see the How to migrate data from multiple PCs to your Dell PC video.
Retry or finish the migration process after it was
canceled
About this task
You can terminate the migration process on the new PC by:
● Click Cancel anytime after both the old and the new PCs have paired—on your new PC, the SupportAssist Home page is
displayed. On your old PC, click Try Again on Data Assistant to restart the migration process from the beginning.
Data Migration
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