Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
NOTE: If SupportAssist is not installed on your PC, download SupportAssist and install it.
2. Perform one of the following steps:
● Click Yes on the Would you like to start using Dell Migrate banner.
● Click Go now in the Dell Migrate can help you copy your files and settings to your new PC, and securely erase
data from your old one section.
Figure 57. Opening SupportAssist on your new PC
The Migrate page is displayed.
3. To read the service contract, click Terms and conditions.
4. Click Let's get started to connect both the old and the new PCs.
If you are unable to launch Migrate, see Troubleshooting issues with launching Data Assistant on the old PC.
Figure 58. Data Assistant welcome page on your new PC
Data Migration
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