Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Figure 52. Download and run Dell Data Assistant
2. Data Assistant runs the pre-checks on the PC and displays a message if you if any of the prerequisites are not met. For more
information about the pre-checks performed by Data Assistant, see Device discovery and pre-checks.
Figure 53. Data Assistant on your old PC
3. You must be on a trusted network to securely connect both the old and the new PCs. If you are on a network that you have
not classified as trusted within Windows on your new PC, a message is displayed to confirm your security settings. Perform
one of the following steps:
● Click Trust Network if you recognize and trust the network to proceed with the migration.
● Click Cancel if you do not trust the network. Reconnect to a network that you trust, and restart the process.
NOTE: If your network is already trusted, the message is not displayed.
34 Data Migration