Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Figure 51. Successfully paired both the PCs
Launch Data Assistant on your old PC
Data Assistant helps you transfer files and settings to your new Dell PC and erase personal files and settings from your old PC.
Prerequisites
● The operating system that is installed on your old PC must be Windows 8.1 or later.
● The operating system that is installed on your new PC must be Windows 10 or later.
● You must be logged in as an administrator on your old and new PCs.
● Ensure that you are using a compatible version of the Windows operating system (Windows 8.1 or later) to perform the
migration from your old PC to your new Dell PC.
● Ensure that you are logged in as an Administrator or the account you are currently logged in with has administrator privileges
on your old PC.
Steps
1. On your old PC, download and install Dell Data Assistant from www.dell.com/DataAssistant.
Data Migration
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