Users Guide

Figure 49. SupportAssist on your new PC
On the next page, click Let's get started to start the migration process. The migration process searches for your old PC
on the network. The next step takes you through the device pairing for both the old and the new PCs.
Figure 50. SupportAssist on your new PC
● Applicable to both the old and the new PCs—after both the old and the new PCs discover each other on the network, a
six-digit code is displayed on the old PC. Enter this six-digit code on the new PC. This establishes a secured connection
between the two PCs for the migration process. A success message is displayed when the code entered on the new PC
matches the code on the old PC.
NOTE:
The 6-digit code is refreshed every 60 seconds until the pairing of both the PCs is completed. If you fail to
enter the correct pairing code five consecutive times, the migration process is terminated for security reasons. You
then must close Migrate on the old PC and the new PC, and then relaunch on both PCs to try again.
Now that both the old and the new PCs are paired, you can begin transferring your files and settings to your new PC.
You can then also erase your files and settings from your old PC after you have successfully migrated your data.
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Data Migration