Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Close the following applications after pairing both the old and the new PCs:
● Browser applications:
○ Google Chrome
○ Mozilla Firefox
○ Microsoft Edge
○ Internet Explorer
NOTE: These browser applications must be closed if you have opted to migrate browser bookmarks.
● Settings-related applications:
○ System Settings
○ Registry Editor
○ Control Panel
Figure 44. Close applications page on your old PC
Figure 45. Close applications page on your new PC
NOTE:
If you have opted to migrate the user account settings, migration cannot continue unless those applications
are closed. If any of those applications are opened during the migration, Migrate cannot guarantee the success of the
migration.
Data Migration 29