Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Locale check
This check is done on both the old and new PCs to check if both the PCs are in the same locale. Migrate currently supports only
English-speaking United States locale. If an unsupported locale is found, you must change to a supported locale and try again.
For more information, see Change the system locale.
Figure 36. Locale settings in old PC are not supported
Logged-in user check
This checks the privilege level of the logged in user. To migrate data, you must have Administrator privileges. If you are not
an Administrator, Migrate prompts you to log in with an Administrator account. For more information, see Migrate multiple
accounts.
Figure 37. User not logged in as Administrator on your old PC
Network check
This checks if both the old and the new PCs are connected to the same network. If the PCs are not connected to the same
network, Migrate prompts you to connect both the old and the new PCs to the same network. If both the old and the new
PCs are on different networks, the PCs do not find each other during the pairing for code verification, and migration does not
proceed. For more information, see Migrate multiple accounts.
Data Migration
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