Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Figure 24. SupportAssist OS Recovery is not present on your old PC
For instructions to erase and reset a PC with multiple user accounts, see the How to erase and reset your old PC that has
multiple user accounts video.
21. If your old PC has the latest version of SupportAssist OS Recovery installed, click Reboot to begin Dell Reset, and perform
the instructions that are displayed on the page. For instructions to reset your PC using Dell reset, see Reset SupportAssist
OS Recovery.
Related video: How to erase and reset your old PC using Dell reset
Figure 25. Dell OS Recovery is present on your old PC
For instructions to erase and reset a PC with multiple user accounts, see the How to erase and reset your old PC that has
multiple user accounts video.
Check the network settings
About this task
You can manually change your network settings from Public to Private to perform migration without being blocked by firewalls
installed on your PCs. Migrate detects these settings, and changes the setting automatically from within the migration user
interface. You can also change the network settings from Windows.
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Data Migration